Endorsed by Which?

Finesse Windows Limited

4.9

299 Reviews

Opening Hours
Today - 10:00–16:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 09:00–11:00

What makes our traders different?

Double Glazing; Windows & Doors is an industry that Which? Trusted Traders has a strong focus on reducing consumer detriment in, due to the nature of it's work / audience of customers. Which? Trusted Traders carries out due diligence on all our endorsed businesses, and we want our consumers to continue to make the right choices about the companies they choose to carry out jobs, especially with renewable businesses. We have a useful article to let you know exactly what you can expect from our traders, find it under the 'advice' section of our website. Did you know Which? Trusted Traders work with a number of competent persons schemes to help raise standards within the home improvement and motoring sectors. For more information please check out our relationships page.

Organisations and Awards

Awards

2021

Awards 2021
JULY 2021
May 2020

About

Hello, if you’re looking for beautiful, high quality, energy efficient and ultra-secure doors & windows, join the Finesse family of delighted customers.

We strive hard to offer a distinctly different service in comparison to all other window companies in the West Midlands.

We were honoured to have been named the 2021 Which? Trusted Trader of the Year, and are proud to have WON the Which? Trusted Trader of the month award FOUR TIMES - July 2017, July 2019, July 2020 and July 2021.

Our staff are all experts in their field and are focused on making the Finesse experience a real pleasure for our customers.

Finesse Windows will design, make, fit & service exceptional doors and windows for your home with care and Finesse.

We do everything with a touch of Finesse in a way that only we can. Rest assured, should you give us the opportunity to work on your property we will endeavor to exceed your expectations in every way.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • UPVC doors
  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory Roof replacement
    • Sun Lounge
  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Window consultants
  • More Services

    • porches
    • garage doors
    • roofline
    • windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
299 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Professional work
Customer Service
Quality
Value
Patio doors are light, feature, and well fitted. We're pleased with insulating effects for noise/warmth. A replacement stained glass window was poor quality and coloured section was missed. But was quickly rectified with no complaints and now very pleased.
William, West Midlands Posted on 01/08/2017 , work completed 01/08/2017
The trader replied (on 07/09/2017)
Hi William, thank you for your feedback. We always aim to deal with any snagging as quickly as possible with no fuss so it's great to hear that. Many thanks.
Excellent work
Customer Service
Quality
Value
I have had a new front door and porch fitted. From the initial meeting to look at styles, to planning and fitting, I am absolutely delighted with all of the work. The company is professional, hard working staff who are all a delight and the end product of their work is excellent!
Jayne, West Midlands Posted on 27/07/2017 , work completed 27/07/2017
The trader replied (on 23/08/2017)
Hi Jayne, thank you for sharing & for your kind words. We will ensure that we pass your message on to our hard working team.
My review
Customer Service
Quality
Value
Good job
Lesley, West Midlands Posted on 24/07/2017 , work completed 24/07/2017
The trader replied (on 01/09/2017)
Thanks for the review Lesley.
Excellent
Customer Service
Quality
Value
Excellent sales and aftercare. No pushy or lengthy sales visits, just an honest and reasonable price. Had some issues after fitting but all have been refitted without hesitation. Would recommend and use again.
Alex, West Midlands Posted on 20/07/2017 , work completed 20/07/2017
Top quality.
Customer Service
Quality
Value
The product and the service was everything I hoped it would be. Total satisfaction.
Michael, West Midlands Posted on 19/07/2017 , work completed 19/07/2017
The trader replied (on 23/08/2017)
Total satisfaction is always our aim so we are very pleased that we have achieved this for you. Thanks again for your order and your kind words Michael.
Prompt and professional
Customer Service
Quality
Value
Very good from start of job to finish. Completely satisfied.
David, West Midlands Posted on 19/07/2017 , work completed 19/07/2017
The trader replied (on 23/08/2017)
Thank you David, we appreciate the opportunity to work for you & we hope to be able to do so again in the future.
Brilliant job.
Customer Service
Quality
Value
Right from the sales person to the fitters, everyone was first-class, plus the windows. I am very impressed and so pleased.
Susan, West Midlands Posted on 18/07/2017 , work completed 18/07/2017
Fantastic job
Customer Service
Quality
Value
Thoroughly well-managed process throughout. Helpful staff group. Excellent installer, hard working and tidy.
C, West Midlands Posted on 17/07/2017 , work completed 17/07/2017
The trader replied (on 27/07/2017)
Thank you for your review. We are very pleased that you've had a brilliant all-round experience from our hard working team.
Excellent job
Customer Service
Quality
Value
The company was extremely efficient, and very friendly throughout. The workmanship was excellent and the workmen friendly and polite. The free bottle of wine and window cleaner was a great touch! Highly recommended.
Terry, West Midlands Posted on 17/07/2017 , work completed 17/07/2017
The trader replied (on 23/08/2017)
Hi Terry, thank you! We love to take the time to conduct an after-care visit at the end of the process and it's always a pleasure to hand over a nice gift to our valued clients at the end of the job. Enjoy!
Excellent service
Customer Service
Quality
Value
Open, friendly sales staff and excellent, tidy workforce. Minimum disruption. High quality product.
David, West Midlands Posted on 11/07/2017 , work completed 11/07/2017
The trader replied (on 24/07/2017)
Thank you David for your feedback - much appreciated & great to hear