Endorsed by Which?

Finesse Windows Limited

4.9

299 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 09:00–11:00

What makes our traders different?

Double Glazing; Windows & Doors is an industry that Which? Trusted Traders has a strong focus on reducing consumer detriment in, due to the nature of it's work / audience of customers. Which? Trusted Traders carries out due diligence on all our endorsed businesses, and we want our consumers to continue to make the right choices about the companies they choose to carry out jobs, especially with renewable businesses. We have a useful article to let you know exactly what you can expect from our traders, find it under the 'advice' section of our website. Did you know Which? Trusted Traders work with a number of competent persons schemes to help raise standards within the home improvement and motoring sectors. For more information please check out our relationships page.

Organisations and Awards

Awards

2021

Awards 2021
JULY 2021
May 2020

About

Hello, if you’re looking for beautiful, high quality, energy efficient and ultra-secure doors & windows, join the Finesse family of delighted customers.

We strive hard to offer a distinctly different service in comparison to all other window companies in the West Midlands.

We were honoured to have been named the 2021 Which? Trusted Trader of the Year, and are proud to have WON the Which? Trusted Trader of the month award FOUR TIMES - July 2017, July 2019, July 2020 and July 2021.

Our staff are all experts in their field and are focused on making the Finesse experience a real pleasure for our customers.

Finesse Windows will design, make, fit & service exceptional doors and windows for your home with care and Finesse.

We do everything with a touch of Finesse in a way that only we can. Rest assured, should you give us the opportunity to work on your property we will endeavor to exceed your expectations in every way.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • UPVC doors
  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory Roof replacement
    • Sun Lounge
  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Window consultants
  • More Services

    • porches
    • garage doors
    • roofline
    • windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
299 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Brilliant job and professional
Customer Service
Quality
Value
Excellent time management, friendly, well trained and professional staff. Satisfied job very much and strongly recommend to friends.
Vicky, West Midlands Posted on 04/07/2017 , work completed 04/07/2017
The trader replied (on 24/07/2017)
Thanks Vicky, please remember that we love to reward our customers for any recommendations they pass our way. Best regards & thanks again for your review.
Brilliant job
Customer Service
Quality
Value
Everything was good. Fitter arrived on time. Did a great job & cleaned up all the mess after him and was pleasant all the time.
Georgina, West Midlands Posted on 29/06/2017 , work completed 29/06/2017
The trader replied (on 24/07/2017)
Thank you for taking the time to review our performance - cleanliness and friendliness are two of the most important (but often forgotten) aspects of our fitter's work & we are thrilled that you have appreciated this part of our service.
Fantastic job
Customer Service
Quality
Value
Workers were on time, tidy and professional. Windows look great - would recommend!
Mary, West Midlands Posted on 26/06/2017 , work completed 26/06/2017
The trader replied (on 24/07/2017)
Hi Mary - it's great to hear that you are happy with the service & products we have provided. Thank you for letting us know.
Fantastic all round service
Customer Service
Quality
Value
The service we received from beginning to end was fantastic. Salesman was very effective and answered all questions without being to pushy. Fitters were fantastic and couldn't have done more, addressing all the problems really effectively. Quality of the windows are also really really good.
Nick, West Midlands Posted on 19/06/2017 , work completed 19/06/2017
The trader replied (on 07/07/2017)
Hi Nick, we are so glad that you are happy with your windows. We aim to make sure that any problems that we encounter along the way are dealt with as quickly and professionally as possible so that you, the homeowner are always informed and not in any way anxious throughout the process. It's great to hear that we have succeeded in this respect. Thanks again for your valued business and we hope to be of assistance in the future.
Very pleased
Customer Service
Quality
Value
Excellent service. Polite and considerate workman. Very pleased with final window.
Dorothy, West Midlands Posted on 16/06/2017 , work completed 16/06/2017
The trader replied (on 05/07/2017)
Thank you for your feedback Dorothy.
Excellent professional
Customer Service
Quality
Value
From design to completion the company provided excellent professional service. Fitters were experienced, skilled and consulted at every stage of installation. Courteous and considerate.
Russel, West Midlands Posted on 15/06/2017 , work completed 15/06/2017
The trader replied (on 07/07/2017)
Hi Russel, we take great pride in our entire process - but especially the quality of our fitting - and we are really pleased that you are happy with our work. Thank you for taking the time to give us your feedback.
My review
Customer Service
Quality
Value
Very professional installation completed
Frederick, West Midlands Posted on 12/06/2017 , work completed 12/06/2017
The trader replied (on 27/07/2017)
Hi Frederick - thank you for taking the time to review our business. We hope to be of service again in the future.
Excellent work ethic.
Customer Service
Quality
Value
I chose this company some thirty years ago to replace windows in my previous property and I was suitably impressed with my current home. I was able to get a few quotes, although "Finesse" were not the cheapest. I felt their product was a better quality product. The service they provide has been exceptional and I am wholly satisfied to have chosen them again.
Malcolm, West Midlands Posted on 12/06/2017 , work completed 12/06/2017
The trader replied (on 05/07/2017)
Hi Malcolm, we are honoured that you chose us to help you again in your new home. The same ethics we had over 30 years ago are the same that govern our business today. Quality of service and quality of product are the two building blocks of everything we do. We really appreciate you giving us the chance to work for you again all those decades later. Thanks again for your valued custom.
Professional, Brilliant job.
Customer Service
Quality
Value
Builders arrived on day expected, were professional, hard working, told me exactly what they would be doing each day. Left everywhere tidy at the end of the day. (Richard, Brett & John). Fitters again arrived when expected, friendly, professional, hard working and left everywhere tidy at the end of the day (ray & Darren). Other Contractors arrived as promised & all did an excellent job.
Jackie, West Midlands Posted on 07/06/2017 , work completed 07/06/2017
The trader replied (on 23/08/2017)
Hi Jackie, It was a pleasure to work for you - we are delighted that you are happy with our work. Thanks again for choosing us.
Excellent job done
Customer Service
Quality
Value
Efficient workmanship, excellent from start to finish.
Maureen, West Midlands Posted on 05/06/2017 , work completed 05/06/2017
The trader replied (on 23/08/2017)
Thank you Maureen, we do appreciate your order and for taking the time to leave your feedback. Much appreciated.