Endorsed by Which?

Finesse Windows Limited

4.9

299 Reviews

Opening Hours
Today - 09:00–19:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 09:00–11:00

What makes our traders different?

Double Glazing; Windows & Doors is an industry that Which? Trusted Traders has a strong focus on reducing consumer detriment in, due to the nature of it's work / audience of customers. Which? Trusted Traders carries out due diligence on all our endorsed businesses, and we want our consumers to continue to make the right choices about the companies they choose to carry out jobs, especially with renewable businesses. We have a useful article to let you know exactly what you can expect from our traders, find it under the 'advice' section of our website. Did you know Which? Trusted Traders work with a number of competent persons schemes to help raise standards within the home improvement and motoring sectors. For more information please check out our relationships page.

Organisations and Awards

Awards

2021

Awards 2021
JULY 2021
May 2020

About

Hello, if you’re looking for beautiful, high quality, energy efficient and ultra-secure doors & windows, join the Finesse family of delighted customers.

We strive hard to offer a distinctly different service in comparison to all other window companies in the West Midlands.

We were honoured to have been named the 2021 Which? Trusted Trader of the Year, and are proud to have WON the Which? Trusted Trader of the month award FOUR TIMES - July 2017, July 2019, July 2020 and July 2021.

Our staff are all experts in their field and are focused on making the Finesse experience a real pleasure for our customers.

Finesse Windows will design, make, fit & service exceptional doors and windows for your home with care and Finesse.

We do everything with a touch of Finesse in a way that only we can. Rest assured, should you give us the opportunity to work on your property we will endeavor to exceed your expectations in every way.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • UPVC doors
  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory Roof replacement
    • Sun Lounge
  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Window consultants
  • More Services

    • porches
    • garage doors
    • roofline
    • windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
299 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Exceptional Standard of Work
Customer Service
Quality
Value
This is the first time we used Finesse and wished we had used them at our previous home. Ray and Daz were way above your typical installers, arriving on time, cracking on with the work, cleaning up at the end of each day, educating us on what was being done and why and giving hints and tips along the way to make the most out of our new windows. From the moment the initial measuring was done by Dean, through to Vic the Finesse surveyor visiting and Ray and Daz installing, we are satisfied with their service and professional work ethic. Look forward to hiring them again for the remaining windows we need to replace.
2011-08-06 22:19:44.667 Posted on 01/02/2017 , work completed 01/02/2017
The trader replied (on 09/02/2017)
Thank you for your lovely words - we have passed your kind comments on to our team who are very glad to have been of service.
Brilliant job
Customer Service
Quality
Value
Excellent job. Quality fitters. Prompt and very professional.
Lynn, West Midlands Posted on 26/01/2017 , work completed 26/01/2017
Brilliant job
Customer Service
Quality
Value
Just had my windows and doors done with Finesse. From start to finish they were very professional and did a fantastic job, I am over the moon. Nathan and Greg, the fitters, were very professional in their work and nothing was too much trouble, lovely guys. Would highly recommend.
Kim, West Midlands Posted on 23/01/2017 , work completed 23/01/2017
The trader replied (on 03/04/2017)
Hi Kim, many thanks for your review. We have passed your kind words on to our installers who will be thrilled with your feedback.
Excellent experience
Customer Service
Quality
Value
Professional and courteous fitters and sales staff. Good quality product. Prompt and reliable, nothing too much trouble. Excellent customer service and after sales service. Could not fault this company or its products. Have recommended to family and friends.
Jay, West Midlands Posted on 19/01/2017 , work completed 19/01/2017
Perfect job
Customer Service
Quality
Value
This work was the best we've ever had. Replacement of 5 windows including some scaffolding all to schedule. Very pleasant workers who explained what they were doing and showed us the operation of the window. Could not be faulted.
Janet, West Midlands Posted on 18/01/2017 , work completed 18/01/2017
The trader replied (on 09/02/2017)
Thank you for taking the time to let us know - we are delighted that you are delighted!
A Class service!
Customer Service
Quality
Value
Fantastic from the beginning! From quotation to installation, very professional. Friendly staff and able to get a quick response. Recommend 100%.
Shazia, West Midlands Posted on 17/01/2017 , work completed 17/01/2017
Prompt & professional
Customer Service
Quality
Value
I first used this trader 25 years ago and was pleased to find that they still work to a very high standard.
Winifred, West Midlands Posted on 06/01/2017 , work completed 06/01/2017
The trader replied (on 22/03/2017)
Hi Winifred. Thank you again for your valued business. What a privilege it is to be able to serve you again after 25 years. Best regards.
Brilliant job.
Customer Service
Quality
Value
Excellent, professional service by all members of the team. Would certainly have them again for any future work.
Viv, West Midlands Posted on 06/01/2017 , work completed 06/01/2017
Exceptional in all respects
Customer Service
Quality
Value
Expert sales, office, surveying and fitting staff. Finesse go out of their way to make the process hassle-free. The quality of their products and workmanship is exemplary. I would recommend this company without hesitation or reservation.
Eric, West Midlands Posted on 05/01/2017 , work completed 05/01/2017
The trader replied (on 09/02/2017)
Thank you Eric - we really appreciate your business.
Fantastic
Customer Service
Quality
Value
Fantastic product at a great price. Was great to use a small, family run company rather than a large firm. Will use again. Thank you!
Natalie, West Midlands Posted on 19/12/2016 , work completed 19/12/2016