Inspiration Computers Limited

Took my computer in to be mended the week before Christmas, was all mended the same week and had the computer back quickly. Good communication. Professional team and excellent service. Will certainly use again and can highly recommend.

I run 2 PC's, neither were Win11 compliant according to MS tools. I contacted Lee at Inspiration Computer to replace both. After discussion, Lee advised 1 replacement and 1 to be upgraded with an SSD. This was done as two jobs to minimise distruption to my business. I needed the PC being replaced to be cloned onto the new one to ensure all applications were present. Lee promised best efforts, and delivered brilliantly. Everything worked fantasically on the new PC, performance was also great. No major issues with the cloned PC were experienced. Once new PC settled in, Lee upgraded the existing one with an SSD as agreed. Once again, everything went brilliantly, the resulting performance boost was amazing. Also Lee ensured the PC was Win11 ready by tweaking the bios. I have dealt with this company a number of times and cannot recommend them highly enough.

Contacted Inspiration computers during lockdown and unfortunately the part could not be sourced. Realising the laptop still needed to be repaired as University was approaching Lee at Inspiration Computers found the part and ordered this. Within a week from my initial enquiry the laptop was fixed and is as good as new. Very good communication throughout and reasonable pricing .. saved me from having to buy a new one!!

I was put in touch with Lee from Inspiration Computers by PCPro magazine when trying to help a friend who was locked out of her One Drive having moved house. The old landline number was changed by new residents and 2FA resulted in a determined 'Microsoft says no!'. Lee talked through the issues and Mary's questions and let us to a workaround we had not thought of, and suggested some cost saving alternatives. Really helpful and very positive, Lee demonstrated really good professional knowledge. Excellent remote support. Highly recommended.

We recently bought a new laptop from Lee and Alison. Not being any sort of expert Lee and Alison gave us excellent advice. E-Mails were sent to me with a full range of products and specifications, and follow up advice was received, and duly noted. All the information we received greatly helped us to make the choice on our purchase, and when the laptop arrived Lee transferred everything across from our old laptop, and set everything up for us, very quickly and efficiently. In the last two weeks Lee and Alison have contacted us to make sure we are happy with everything, and to advise us that if we have any questions just to get back in touch with them. The customer focus is excellent, and I will be using them again if I need anything in the future, be it hardware or software, all the advice is based on exactly what the customer requires. I congratulate you Lee and Alison for all the advice and work you did for us.

Lee has an incredible range of hardware knowledge and brought my laptop back from the dead! Worth the 150 mile round trip to get it sorted.

New keyboard needed for my laptop following an accident with a cup of coffee! I was given an estimate of time and cost by Lee and the work was completed in quick time and under the estimated cost given. Excellent service as always by Alison and Lee.

I bought a new Laptop from Lee and he was so helpful, discussed the kind of one I wanted, and gave advice about setting it up. I was pleased with my new laptop and cannot thank him enough, as he also helped me sort a password issue I was having.

After dropping off my daughter's faulty laptop and outlining the various issues, Inspiration explained their plan of action including how they'd monitor the intermittent fault and contact us. As we were interested in a faster speed they offered also to send details of appropriate in stock alternative laptops. They did everything they said they would, in good time, giving us costs for a couple of the required repairs which meant we'd be as well considering a new machine which would also give us some improved speed. We were asked what we'd use the machine for, (university work), they asked which course at Uni as this helped them to understand which machine would be better given the likely need for graphics as opposed to documents etc The new machine choices were outlined well, and made choosing one simple. They outlined costs for transferring files etc over but suggested we have a go ourselves as we didn't have a lot to move but to get in touch if we had any problems. (we didn't). They outlined the trial security package and limitations to check if our existing package could be added to the new machine (it could). Further to that, they've since been in touch to check that we're happy and that all went ok. I really don't see how they could have been more helpful. And they're a small business in the local village so we're really happy to be supporting them.

Lee and Alison offer excellent customer service, advice and support. All my questions were answered very patiently and in a language I understood. I was given time to make my decision on the purchase and I never felt pressured. At all times, I was treated as an individual and the level of customer service was excellent throughout. My needs were assessed and I eventually ended up with a product that exceeded expectations and met my needs. I would wholeheartedly recommend this business.