John Creasey

Our boiler started to cut out recently and following an inspection we were advised by another plumber that we needed to replace the boiler. I wrote to John yesterday and invited him to give me a quote to install the new boiler. John immediately called me to discuss the problems I was having as he judged from the information I gave him that our boiler should still have many years of life left in it. During the call John quickly identified a number of potential solutions and proceeded to guide me through the process of trying each one in turn. Fifteen minutes later and the boiler was back up and running. John is an absolute star and a credit to his profession.

I couldn't recommend John Creasey highly enough. Following my successful attempt at bleeding a radiator my boiler quickly began making a strange noise and its lights indicated it was overheated. Referring to Which? Local for the first time I noticed John had more reviews than anyone else, though was concerned there weren't many recent postings (only 3 in 2013) leading me to fear he perhaps wasn't as active as I'd initially expected. I needn't have worried, not only did John answer my call promptly he has been patient and incredibly helpful at resolving my boiler problem, explaining what might have caused the problem (that'll be me, releasing too much air from the pressured system it transpired) and talked me through self diagnoses. Recommending John is easy, he's the most helpful, knowledgeable and enthusiastic tradesman I've ever dealt with. Thanks to Which? Local for listing him - based upon my experience I am surprised there aren't more recent recommendations, and thanks of course to John for getting my boiler up and running again!

John has recently installed a new Valliant combi boiler fo me and I cannot recommend him too highly. Not only is he extremely knowledgable and enthusiastic, but the quality of his workmanship is also of the highest quality. It is clear that John takes a real pride in his work and is prepared to go to a great deal of effort to make sure that his clients are completely satisfied. As well as flushing all the radiators, fitting new thermostatic valves throughout and fitting the new boiler, Jonn also made a wonderful job of tidying up the Heath Robinsonesque arrangement of pipes lurking in a previously hidden corner. He also fitted a very neat little radiator in the kitchen and dealt very diplomatically with my elderly neighbour's concerns about the siting of the ventilation duct on the outside wall. All of this was done for a competitive price, considering the amount of time, care and effort John put into the job at the hottest time of the year I am truly delighted with the quality of John's work and will definitely use him again in the future

Mr. Creasey responded promtly to my first call to inspect a gas oven that was found to unservicable. A new oven was ordered and after delivery the installers sent to carry out the installation could not alter a copper pipe. Mr. Creasey was contacted and he attended within 2 hours to assess the problem and installed the oven the next day. His service in all respects was first class.

I phoned Mr Creasey to ask for a home visit to provide a home energy analysis. Unfortunately I was out of his catchment area, but despite that he then continued to provide plenty of advice over the phone. I have no doubt that he would provide a professional and conscientious service.

My sister decided to use Mr Creasey based on good customers reviews already on Which? Local. She was not disappointed. He replaced an old central heating boiler (condemned by British Gas) with a new condensing one and at the same time replaced the existing radiators plus thermostatic valves , put in a new timer and hall thermostat. Changes to the pipework were also necessary to fit the metric size radiators. This pipework was very neat and tidy. Mr CreaseyÍs work was of the highest quality. He explained exactly what he was going to do and was happy to answer the many questions put to him. He was very knowledgeable and seemed to take a pride in his work. Nothing was too much trouble and he took his time completing the job. He couldn't be faulted and my sister is more than happy to recommend him.

My wife phoned Mr Creasey when we had a problem replacing an oven door which had been removed for cleaning. He arrived within ten minutes as he was in the area and fixed the door back on. His fee was very reasonable and the service he provided was excellent.

I have used John Creasey's services for a number of years, for annual gas landlord inspections and last year for a new boiler installation. Work is always of a very high standard and he's very reliable as well. No hesitation in recommending him.

John's done several jobs for us over the last ten years and I can't recommend him too highly. He seriously knows his stuff. A circuit board failed on our boiler, but he found an even older circuit board lying around in his stocks and successfully replaced it with that, just charging for the labour. When the gas hob mysteriously stopped working he knuckled down to some detective work and eventually found an insect in a tiny pipe. Nice guy to have around too.