Endorsed by Which?

Stephens Removals

4.8

70 Reviews

Opening Hours
Today - 08:30–17:00
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday - Closed
  • Sunday - Closed

What makes our traders different?

Removals is an industry that Which? Trusted Traders has a strong focus on reducing consumer detriment in, due to the nature of it's work / audience of customers. Which? Trusted Traders carries out due diligence on all our endorsed businesses, and we want our consumers to continue to make the right choices about the companies they choose to carry out jobs, especially with removal businesses. We have a useful article to let you know exactly what you can expect from our traders, find it under the 'advice' section of our website. Did you know Which? Trusted Traders work with a number of competent persons schemes to help raise standards within the home improvement and motoring sectors. For more information please check out our relationships page.

Organisations and Awards

JULY 2022

About

Welcome to Stephens Removals. A long established removals company specialising in house moves and office relocations in the UK, Europe and Overseas.

Whatever your removal – whether it is simply moving house, relocating your business and staff, requiring international shipping or needing secure storage – you can be assured of Stephens Removals attention to detail and high quality of service. We can give you the best of both worlds; a removals company large enough to cope but small enough to care.

Stephens Removals are proud to be one of the areas premier removals companies, having been established since 1960 means we have the experience to lead the way in providing the highest standards of service, courtesy and professionalism. During the last 50 years we have built an enviable reputation and a very high percentage of our customers have chosen to move with us more than once.

What we do

  • Removals

    • Home removals
    • International removals
    • Storage services
  • More Services

    • office moves
    • document storage
    • shipping services
    • packaging

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
70 reviews
Customer Service
4.8
Quality
4.8
Value
4.8
Sort by
Professional job
Customer Service
Quality
Value
First class professional service from quotation to packing and loading and then to delivering and unloading. Everything worked to agreed schedule and on budget. Staff were friendly and attentive and extremely helpful.
Customer in Central Bedfordshire Posted on 05/12/2020 , work completed 24/11/2020
Great customer service
Customer Service
Quality
Value
Stephens Removals gave great customer service to my elderly father when he recently moved house. From start to finish he was treated with respect and care. It was easy to speak to Lauren about any queries and she followed through with any actions needed. The team of packers and movers were efficient, careful and easy to work with. The Stephens team definitely made the move easier than it might otherwise have been. Thanks to all involved!
Customer in Nottinghamshire Posted on 05/12/2020 , work completed 27/11/2020
Highly recommended
Customer Service
Quality
Value
Dean and Lee arrived on time and completed my house removal with care and efficiency. In the unlikely event that I ever consider moving house again I would definitely use them. I have already recommended them to friends and family.
Customer in Bedford Posted on 03/10/2020 , work completed 23/09/2020
Brilliant service
Customer Service
Quality
Value
We couldn't have asked for a more helpful and hard working crew. Liam and Jacob were polite and industrious. Our experience from the initial enquiry to the admin staff, to the last piece of furniture being carried into our new house was outstanding. Thank you.
Customer in Central Bedfordshire Posted on 02/10/2020 , work completed 24/09/2020
Great Company with some great staff
Customer Service
Quality
Value
From first contact with the estimator (COVID safe) to the first of the two days of removal we had a very professional and polite service. Sound advice was shared freely and when needed the team were very innovative in overcoming some of the challenges that arose. Dean and Lee were outstanding and a credit to the company, being thoughtful, careful and hilarious on occasion, making the days less stressful. Would ( and have) recommend.
Customer in West Sussex Posted on 26/09/2020 , work completed 11/09/2020
Superb
Customer Service
Quality
Value
A thoroughly professional service. Nothing was too much trouble for either office staff or removers. The chap who came to do the quote was great too. Our piano suffered minor damage but Stephen's told us about it and got it repaired.
Customer in Central Bedfordshire Posted on 23/09/2020 , work completed 07/09/2020
Flexible, fast and very friendly service
Customer Service
Quality
Value
Called at short notice and Stephens were able to accommodate us moving some of our belongings from Welwyn to Coventry. Turned up on time, packed the vans efficiently and were very helpful and fast unloading the load in Coventry. Phil and Aaron did an amazing job on o very hot day and we were really happy with the service we received. We also think that the cost was very reasonable. Will definitely use Stephens when we move the rest of our stuff
Customer in Hertfordshire Posted on 20/09/2020 , work completed 14/09/2020
Great removal company
Customer Service
Quality
Value
Stephens of Luton were brilliant from start to finish. Office staff and removal men were all accommodating, flexible, helpful, careful and cheerful. Made a difficult day easy.
Customer in Hertfordshire Posted on 23/08/2020 , work completed 13/08/2020
MOVING AND STORAGE
Customer Service
Quality
Value
Excellent service. Guys were brilliant and extremely helpful. Nothing was too much trouble. 11 out of 10 !
Lesley Posted on 06/08/2020 , work completed 02/04/2020
Outstanding service!
Customer Service
Quality
Value
Dean and his team were absolutely fantastic from start to finish. We were so impressed with how they continued to work throughout the heat on the hottest day of the year. Nothing was too much trouble for them and they took the stress out of our move! Thank you so much! Dean kept us informed at all times during the packing and moving - he is an asset to your company. We would highly recommend Stephens removals!
Customer in Central Bedfordshire Posted on 03/08/2020 , work completed 31/07/2020