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The Pure Water People

4.8

1439 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance

  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1439 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Recommended

Recommended

by 100% of customers
Sort by
Most helpful
Customer Service
Quality
Value
Annual service. Most helpful and explained well. Easy to talk to. Problem seems to be resolved.
Hilary, Wiltshire Posted on 29/08/2018 , work completed 29/08/2018
Recommended
On time on the job
Customer Service
Quality
Value
Nice & neat and tidy, great service, carried spare part required. No fuss, job done.
Jon, Surrey Posted on 09/10/2018 , work completed 09/10/2018
Recommended
My review
Customer Service
Quality
Value
Brilliant product, I love it.
Sherbahadur, Surrey Posted on 20/07/2018 , work completed 20/07/2018
Recommended
The trader replied (on 25/02/2019)
Hi Sherbahadur, your short but very sweet review SAYS IT ALL!!! we are so glad that you love your water and look forward to talking to you in the months ahead! regards, Cathy.
Helpful and efficient
Customer Service
Quality
Value
Our annual review has been carried out by a very pleasant, efficient, young man. It was a pleasure to see him again. Aquatec gives a very good service.
Derek, Avon Posted on 18/10/2018 , work completed 18/10/2018
Recommended
The trader replied (on 14/01/2019)
thanks for posting Derek, good reviews mean a lot to us here at The Pure water People.
Very Friendly
Customer Service
Quality
Value
Annual filter check and replacement. Turned up on time and did a really good job.
Samantha, Surrey Posted on 23/10/2018 , work completed 23/10/2018
Recommended
The trader replied (on 14/01/2019)
we're glad to hear that all went well with your service, thanks for posting. Cathy.
Prompt and professional.
Customer Service
Quality
Value
The engineer was very professional, changed my water filter, made sure all the parts worked, checked the salt tank, cleaned it out, and if I had an extra bag of salt he would have put it in for me. Very pleased with the work.
Delfina, London Posted on 09/02/2019 , work completed 09/02/2019
Recommended
The trader replied (on 23/05/2019)
Thank you for your lovely review Delfina, we appreciate your 5 star reviews!
Professional
Customer Service
Quality
Value
As usual, always polite and professional.
Anthony, Hampshire Posted on 16/05/2019 , work completed 16/05/2019
Recommended
Great job.
Customer Service
Quality
Value
Good to see Mike again. Lovely young man. Polite & cheerful.
Jean, Avon Posted on 03/06/2019 , work completed 03/06/2019
Recommended
Excellent Service
Customer Service
Quality
Value
We have an Aquatec water filtration system and the engineer arrived at the scheduled time to carry out a full service and filter change. The work was carried out very professionally and the engineer informed us of things we should do to maintain the system. Workmanship second to none and very tidy. I would thoroughly recommend this trader.
Customer in Swindon Posted on 12/06/2019 , work completed 12/06/2019
Recommended
On time and professional.
Customer Service
Quality
Value
Filters were changed and water tested. Maintenance charge and charge for filters were normal. The trader is always helpful over the phone and when they come to maintain my water softener. They say if there is a problem do not hesitate to phone them.
Jocelyn, Berkshire Posted on 15/07/2019 , work completed 15/07/2019
Recommended
The trader replied (on 22/07/2019)
Hi Jocelyn thanks for taking the time to review us, I will pass your thoughts on to our Customer Services team they do take great care to ensure that our customers are happy!
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.