Endorsed by Which?

The Pure Water People

4.8

1439 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1439 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Expert and friendly.
Customer Service
Quality
Value
The fitter was knowledgeable, skilled and efficient, determined to get it right for us.
Roger, London Posted on 07/11/2017 , work completed 07/11/2017
Prompt and Professional
Customer Service
Quality
Value
Informative about our options. Thorough in performance.
Terence, Hampshire Posted on 15/12/2017 , work completed 15/12/2017
Great job
Customer Service
Quality
Value
The usual great service. Time keeping excellent. Friendly and left home as tidy as when arrived.
Michelle, Wiltshire Posted on 22/01/2018 , work completed 22/01/2018
Aquatec 2 decades of reliability
Customer Service
Quality
Value
Lewis was professional and efficient at servicing my AQ10 22 year old unit. In all the 2 decades Aquatec have always been upstanding and professional with their communications and engineers, without excessive advertising i.e. once or twice a year.
Richard, Avon Posted on 12/04/2018 , work completed 12/04/2018
Prompt And Professional
Customer Service
Quality
Value
The workman came within the scheduled time. He was very efficient and friendly. He explained what he was doing clearly and concisely. He was a credit to Aquatec.
Which? Trusted Traders Consumer Posted on 25/04/2018 , work completed 25/04/2018
Annual Service of soft water system
Customer Service
Quality
Value
I have had the system in for 20 years always been prompt, careful, clean and tidy when doing a service. The system has been serving us well, although as the engineers have said that parts for the mechanical clocks are becoming harder to get. This company get my thumbs up
Customer in Bath and North East Somerset Posted on 14/03/2019 , work completed 25/02/2019
The trader replied (on 20/03/2019)
Thankyou for such a sterling review, and for 20 YEARS OF CUSTOM & LOYALTY!!! we really do value our customers and work hard to ensure we deliver the service that you need. As technology advances- older parts can be difficult to obtain, but we will continue to offer all customers a replacement model/part as long as your equipment is under warranty. many thanks
Professional.
Customer Service
Quality
Value
Polite & friendly service. Fully explained how to use the purifier system and tips for saving money. Very knowledgeable about the system & very confident in the quality of work.
Richard, Wiltshire Posted on 08/02/2019 , work completed 08/02/2019
Great result !
Customer Service
Quality
Value
We are so impressed with the Pure Water People, all the personnel are polite, well informed, punctual and terribly nice. Good demonstration convinced us to go ahead with a water filter. The fitters were so neat and tidy and the filter is outside the house which is marvellous, only a small gadget under the sink. The best thing is that it works Brilliantly and we are thrilled.
Customer in West Berkshire Posted on 22/06/2019 , work completed 23/04/2019
The trader replied (on 22/07/2019)
Thanks for such a lovely review..... we are super pleased that you are happy and loving your pure water, here's to many wonderful water years ahead.
My review.
Customer Service
Quality
Value
Knowledgeable & efficient.
John, Buckinghamshire Posted on 29/08/2018 , work completed 29/08/2018
Informative and efficient
Customer Service
Quality
Value
Welcoming at front door, polite and informative. Explained work to be carried out within authorisation criteria's.
Jane, Avon Posted on 14/11/2019 , work completed 14/11/2019