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The Pure Water People

4.8

1439 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1439 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Service of water softening system
Customer Service
Quality
Value
Lewis arrived at the time agreed. Carried out the service effectively. Found an issue that I was unaware of. Gave useful advice. Left everything neat and tidy.
Customer in Oxfordshire Posted on 21/10/2022 , work completed 21/10/2022
The trader replied (on 16/11/2022)
Lewis is a great engineer and a very thoughtful one - customer experience and value for money is super important to us all in these times. Thanks for your review.
Pure Water People excellence
Customer Service
Quality
Value
We have been using PWP now for three years and find the service, knowledge, product, communication and reliability of premium quality. Lewis our engineer was very thorough with his work, engaged with us on all aspects of the job at hand. A pleasure to deal with and great product that delivers what they say it should do with minimum fuss. Reliable company that needs a pat on the back for a premium product that has an impeccable reputation.
Customer in Somerset Posted on 31/10/2022 , work completed 31/10/2022
The trader replied (on 16/11/2022)
Huge appreciation for your wonderful words - we really do work hard to offer exceptional service and as quoted premium quality products. We really love a detailed review and we gladly take your pat on the back! Thanks and take care.
Very friendly and a professional service
Customer Service
Quality
Value
Thoroughly professional and a friendly service. Kevin installed the water purification system on 21/12/2022. Answered any questions I had and talked me through every aspect of the system. Haven’t had the chance to test the water and it’s quality yet but based but based on the awesome service provided, I can predict I won’t be a disappointed!!
Customer in Gloucestershire Posted on 21/12/2022 , work completed 21/12/2022
A Good Service to my Aqua Equipment
Customer Service
Quality
Value
I had my equipment serviced, the work was done thoroughly and efficiently, and clearly explained to me after the work was completed
Customer in South Gloucestershire Posted on 04/02/2023 , work completed 03/02/2023
Excellent job.
Customer Service
Quality
Value
Job completed in a professional manner. Prompt arrival, no mess and minimum of inconvenience. Very pleased.
Frederick Alan, Middlesex Posted on 01/08/2014 , work completed 01/08/2014
Efficient job.
Customer Service
Quality
Value
All went according to timescales and promises.
Leslie, Avon Posted on 30/03/2015 , work completed 30/03/2015
Fantastic pure water
Customer Service
Quality
Value
As promised excellent service, good installation, clean and tidy engineer. End result beautiful pure water that we love. Thanks all!!
Catherine, Avon Posted on 05/05/2015 , work completed 05/05/2015
Prompt & professional. Brilliant job
Customer Service
Quality
Value
Came on time. Did exactly what was asked of the person. Good job.
Bexcy, Wiltshire Posted on 02/11/2015 , work completed 02/11/2015
Excellent product & service
Customer Service
Quality
Value
The person giving the demonstration was courteous & arrived on time, the installer also. The installer was tidy & gave a thorough explanation on operation/maintenance.
Robert, Surrey Posted on 26/06/2015 , work completed 26/06/2015
Excellent installation
Customer Service
Quality
Value
Installation engineer, clean & tidy, conscientious and polite. We feel salesman could have explained & shown us exactly what equipment's would be installed. We were very surprised at how much equipment that was installed. We were also not told about the cost of maintenance each year. We would highly recommend this company regardless of the above comments.
Edward, Wiltshire Posted on 23/09/2015 , work completed 23/09/2015