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The Pure Water People

4.8

1439 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance

  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1439 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Recommended

Recommended

by 100% of customers
Sort by
Prompt, efficient and professional.
Customer Service
Quality
Value
From initial contact with the office to find installation & after service (fitters etc). An excellent company to deal with.
Which? Trusted Traders Consumer Posted on 24/04/2019 , work completed 24/04/2019
Recommended
The trader replied (on 23/05/2019)
It's great to see that you have had such a positive experience with us. We genuinely do our best to ensure that you receive a first class experience from purchase to installation and in your years of servicing ahead. kind regards, Cathy.
Efficient & informative
Customer Service
Quality
Value
Very efficient & informative from sales to installation and a superb product too.
Jenni, Hertfordshire Posted on 23/05/2019 , work completed 23/05/2019
Recommended
Prompt and efficient
Customer Service
Quality
Value
Arrived between given time, friendly and efficient.
Susan, Surrey Posted on 05/06/2019 , work completed 05/06/2019
Recommended
Always prompt with reminders.
Customer Service
Quality
Value
Good service over the past ten years.
Laurence, Warwickshire Posted on 18/07/2019 , work completed 18/07/2019
Recommended
Service
Customer Service
Quality
Value
Very professional staff. Explained everything clearly. Carried out work efficiently.
Maureen, Oxfordshire Posted on 06/11/2019 , work completed 06/11/2019
Recommended
Annual Service
Customer Service
Quality
Value
Been using this company for many years now. Always polite with good service, would recommend them to everyone.
Customer in Hampshire Posted on 01/12/2020 , work completed 12/11/2020
Recommended
The trader replied (on 25/05/2021)
Thank you for your review and repeat custom - please do recommend us on to friends and family, much appreciated.
Scheduled Service
Customer Service
Quality
Value
Lewis, the engineer, completed a thorough and efficient service of our water filter system including changing the filters. He explained fully what to expect after he'd gone and was courteous at all times.
Customer in Oxfordshire Posted on 30/09/2021 , work completed 30/09/2021
Recommended
The trader replied (on 18/10/2021)
I will pass your kind comments on to Lewis - he really does care that every customer has a thorough service and an equally positive experience, reviews like yours display just that. Much gratitude - Cathy.
So Efficient
Customer Service
Quality
Value
Annual service time and Pure Water’s guy arrived nicely within the timed slot! Affable and polite (as they all are) - nothing too much trouble and all concluded speedily and efficiently - thanks very much?
Customer in Surrey Posted on 01/11/2021 , work completed 01/11/2021
Recommended
The trader replied (on 10/11/2021)
We appreciate you taking the time to review us so positively! Many thanks.
Annual service and filter change.
Customer Service
Quality
Value
The Engineer, Kevin, was approachable, polite, efficient and left the area tidy. He wore a mask throughout, in accordance with guidelines.
Customer in Swindon Posted on 11/12/2021 , work completed 11/12/2021
Recommended
The trader replied (on 13/12/2021)
Huge appreciation for taking the time to review us - thanks for your valued custom and support. Take care.
Water system service.
Customer Service
Quality
Value
I have just had a service/fault finding check on my soft water system, the engineer, Lewis, turned up on time and he was fully aware of everything my system needed and all work necessary to complete the service and solve the fault. I have two systems and he checked both thoroughly doing whatever required to ensure both were fully operational before he left. As usual everything was done efficiently and politely. I live in a hard water area using this pure water system eliminates limescale and improves the taste of the drinking water. I have had both systems for a few years now and couldn't ever consider being without them.
Customer in Greater London Posted on 17/03/2022 , work completed 17/03/2022
Recommended
The trader replied (on 05/04/2022)
We wouldn't want to be without you either :-} Thanks for a smashing review- it means a lot to us here at team PWP, even more so that you are experiencing and enjoying all of the benefits that pure water gives you. Take care and thanks.
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.