Endorsed by Which?

The Pure Water People

4.8

1439 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1439 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Helpful
Customer Service
Quality
Value
Helpful and quick. Thanks
Hardworking Mum Posted on 19/05/2017 , work completed 19/05/2017
Prompt & professional
Customer Service
Quality
Value
Very friendly engineer did his work professionally and quickly. Clean and tidy.
Brian, Wiltshire Posted on 09/05/2017 , work completed 09/05/2017
No surprises.
Customer Service
Quality
Value
The system was explained to us beforehand, and installation locations agreed. Engineer was on time, smart and very pleasant. He worked very tidily and discussed any points that came to light as the installation progressed. He explained how everything worked and invited us to ask questions about the product and installation. He completed the job within the timescale, but didn't rush to leave until he was totally happy that all joints were sound, and system was working as it should.
Kevan, Wiltshire Posted on 05/05/2017 , work completed 05/05/2017
Good
Customer Service
Quality
Value
Efficient & professional and explained in terms I could understand.
Which? Trusted Traders Consumer Posted on 01/06/2017 , work completed 01/06/2017
Good job
Customer Service
Quality
Value
Although 40 minutes late, he apologised straight away and got on with the job. He was very professional and informative. It would have been nice to have had a phone call to say he was running later, but I understand not all jobs are straight forward.
Alan, Somerset Posted on 10/10/2017 , work completed 10/10/2017
Annual filter change and service.
Customer Service
Quality
Value
As always, they arrived promptly and were very efficient and polite. We are happy with our purifier. Yes, it is a bit pricey, but we love the difference in our water quality.
Rebecca, Avon Posted on 03/11/2017 , work completed 03/11/2017
Very Prompt and Professional
Customer Service
Quality
Value
Service and replacement of filter to our water treatment plant. Efficiently done with minimum disruption to us. Explained what he was doing and why, very professional.
Thomas, Surrey Posted on 10/11/2017 , work completed 10/11/2017
Efficient, friendly and professional
Customer Service
Quality
Value
Efficient, friendly and professional.
George, Surrey Posted on 27/11/2017 , work completed 27/11/2017
Thorough and professional.
Customer Service
Quality
Value
The engineer arrived at the appointed time and conducted all necessary tests and equipment replacements (filters) as required. He explained the reasons for minor changes to the settings and left everything tidy.
Jeffrey, Surrey Posted on 12/12/2017 , work completed 12/12/2017
Very good
Customer Service
Quality
Value
The person who came was new to me. He was very thorough and tested water from every tap in the house. He also explained what I needed to do in between services. (Something I hadn't been told before, even though we've had Aquatec for 4 years). He cleared up well.
Enid, Surrey Posted on 18/12/2017 , work completed 18/12/2017