The Pure Water People

The Service Engineer Lewis was very efficient and considerate of the safe distancing rules. All materials used or removed were taken away for disposal.

Service and filter change carried out by a very personable Michael, quickly and without delay. If every tradesman who visited was as efficient the world would be a better place.

The engineer (Kevin) arrived on time and was well presented and polite. The work was completed to a good standard and the area left clean. He explained what he had done and what we should expect to happen over the next few hours.

We live in a Victorian house in a hard water area. The mains water feed to the house is the original lead pipe. Looking for a water purifying and softening system The Pure Water People's name cropped up the most and with the best reviews, and so I contacted them via email. I received a quick telephone response with an explanation of what they can offer. They were able to schedule a survey visit to our house within days. Just four days later the water purifying and softening unit was fitted with zero fuss. The engineer was able to cleverly hide the drinking water section thus avoiding us losing kitchen cupboard space. Everything was explained in full. Two months later the benefits are obvious. Truly pure water which seems more pleasant to drink. I feel reassured that I'm not ingesting heavy metals, micro plastics, oestrogen etc. The kettle and glass shower doors are noticeably scale free and we are using way less washing powder and dishwasher soap ( a financial saving and win for the environment). This system is not cheap but should last 25 years with minimal servicing. Plus I'm confident I can speak directly to someone should I have any questions or issues. I can highly recommend them as a company to deal with.