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The Pure Water People

4.8

1439 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance

  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1439 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Recommended

Recommended

by 100% of customers
Sort by
Excellent Company to Deal With
Customer Service
Quality
Value
The Pure Water People did an excellent job for us in supplying and fitting our water purification system. It has made a terrific difference to our household. The limescale which had been part of our lives has now been eliminated, together with the need for the whole range of water softening products such as dishwater salt, rinse aid and Calgon in the washing machine. The benefits are greater than I could have imagined. The installation was done efficiently and on schedule. I would recommend the company as being knowledgeable, efficient, helpful and a pleasure to deal with.
Customer in Hertfordshire Posted on 04/05/2020 , work completed 10/10/2019
Recommended
The trader replied (on 15/06/2020)
"The benefits are greater than I ever imagined" - thankyou for such a fantastic review, it makes all of our hard work worth it! we appreciate you taking time to review us. Cathy.
10 out of 10
Customer Service
Quality
Value
Annual service of my pure water equipment was completed quickly, efficiently and in a friendly helpful manner. He clearly knew his job very well and did everything easily. Nothing to complain about. I thank the engineer for being as unobtrusive as possible in the house. He arrived early and had to wait for me to return just before his scheduled time of start which I did. He seemed surprised when I said I would pay by banker's transfer although I had told his firm that this was what I would do. The charge made was what was scheduled. No surprises. And a stress free experience. Well done all round.
Customer in Oxfordshire Posted on 04/11/2021 , work completed 03/11/2021
Recommended
The trader replied (on 10/11/2021)
10 OUT OF 10 ***** we couldn't ask for better could we? A smashing review - many thanks. Cathy
Very good
Customer Service
Quality
Value
They're very good.
Which? Trusted Traders Consumer Posted on 24/03/2022 , work completed 10/03/2022
Recommended
The trader replied (on 05/04/2022)
Short and sweet! We are happy that you are ! Thanks PWP customer.
annual service
Customer Service
Quality
Value
Service was carried out quickly and efficiently by Lewis. System has worked trouble free for 5 years now.
Customer in Berkshire Posted on 19/12/2022 , work completed 19/12/2022
Recommended
Service
Customer Service
Quality
Value
We have had our water system for a number of years. Aquatec have always provided an excellent service throughout. They always keep us up to date with new information. The service engineers were always polite and attentive.
Peter, Berkshire Posted on 18/02/2016 , work completed 18/02/2016
Recommended
Good job
Customer Service
Quality
Value
Prompt, arrival, polite and efficient.
Philip, Oxfordshire Posted on 29/02/2016 , work completed 29/02/2016
Recommended
Efficient and professional
Customer Service
Quality
Value
Very efficient, courteous, professional. Job completed with no fuss or difficulty. The only negative was that we were not able to get a technician for over 2 weeks.
Judith, Warwickshire Posted on 12/06/2016 , work completed 12/06/2016
Recommended
Prompt, professional & helpful
Customer Service
Quality
Value
The company rang to remind me when the service is due. Appointments are flexible and prompt. Pleasant company to deal with.
Anne, Surrey Posted on 01/08/2016 , work completed 01/08/2016
Recommended
My Review
Customer Service
Quality
Value
Quick and efficient
David, Wiltshire Posted on 30/09/2016 , work completed 30/09/2016
Recommended
Good first service
Customer Service
Quality
Value
The first annual service carried out in the same manner as the installation - proficiently and professionally.
David, Bedfordshire Posted on 09/11/2016 , work completed 09/11/2016
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.