Endorsed by Which?

The Pure Water People

4.8

1439 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1439 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Friendly & efficient
Customer Service
Quality
Value
Arrived on time, friendly helpful attitude. Quickly performed task.
John, Hertfordshire Posted on 08/05/2017 , work completed 08/05/2017
Quick
Customer Service
Quality
Value
The work was completed quickly, although there were some small faults - which were subsequently and quickly rectified.
John, Surrey Posted on 02/10/2017 , work completed 02/10/2017
Excellent!
Customer Service
Quality
Value
Professional & helpful. Excellent customer service. Water quality improvement noticed immediately.
Sara, Middlesex Posted on 12/01/2018 , work completed 12/01/2018
Prompt, quick & professional
Customer Service
Quality
Value
I was given a window & the engineer arrived just a few minutes past the first time, no nonsense, straight on with the job - made recommendations, paperwork & paid & he was gone in no time. Excellent service.
Paul, Buckinghamshire Posted on 12/02/2018 , work completed 12/02/2018
Brilliant job
Customer Service
Quality
Value
Liam was very friendly, got on with the job, explained the workings of the system clearly and finished in record time - very impressed!
Ann, Oxfordshire Posted on 21/02/2018 , work completed 21/02/2018
Splendid job
Customer Service
Quality
Value
Problem solved and sorted by excellent employee.
Rachel, Berkshire Posted on 09/05/2018 , work completed 09/05/2018
My review
Customer Service
Quality
Value
Very professional, informative person.
Helen, Berkshire Posted on 14/02/2019 , work completed 14/02/2019
Job well done
Customer Service
Quality
Value
Very efficient, Mike installed the unit 9 years ago and returned today.
Which? Trusted Traders Consumer Posted on 03/03/2022 , work completed 24/02/2022
The trader replied (on 04/03/2022)
We appreciate you taking the time to review us - thank you.
Very Efficient
Customer Service
Quality
Value
They were in and out and managed to solve the problem quickly
Which? Trusted Traders Consumer Posted on 09/06/2022 , work completed 31/05/2022
The trader replied (on 10/06/2022)
Thanks for taking the time to review us.
Pure water, what's not to love?
Customer Service
Quality
Value
Lewis came to service my Pure Water system. He checked the day before that the time was convenient and arrived at the agreed time. He checked if I wanted him to wear a mask and explained what he was doing and why and what I had to do after he had left. When the visit was booked I was told exactly what it would cost. The water system is great, I get scum-free tea and coffee and nicer water to drink without having a plastic jug sitting about. It takes less of every product to wash dishes, clothes and people which must be good for the environment. I no longer have to descale the kettle and scale does not need to be scrubbed off shower, sink or basin.
Customer in Oxfordshire Posted on 04/07/2022 , work completed 04/07/2022