Endorsed by Which?

The Pure Water People

4.8

1439 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1439 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Refit of water system
Customer Service
Quality
Value
Pure Water People came to refit and service my water system. The man arrived promptly and completed the work quickly and neatly. He even fixed my leaking sink! These guys are the best.
Customer in Bristol City Posted on 01/10/2021 , work completed 01/10/2021
The trader replied (on 18/10/2021)
We think our engineers are the best too! Were very proud of all of our staff here at team PWP- delivering an all-round service to be proud of! Many thanks for taking the time to review us so positively. Take care - Cathy.
Service
Customer Service
Quality
Value
Kevin was friendly, polite and efficient. Explained everything. I would recommend the Pure Water People .
David in Buckinghamshire Posted on 22/09/2021 , work completed 22/09/2021
The trader replied (on 27/09/2021)
***** five stars all around , many thanks - we couldn't ask for better!
quality service
Customer Service
Quality
Value
Booked time was between 10 and 12 and Kevin arrived at about 10.10. He introduced himself and explained what work he was going to carry out. He carried out his tasks efficiently showing me any points he thought should be brought to my attention. Excellent work.
Customer in Milton Keynes Posted on 18/10/2021 , work completed 18/10/2021
The trader replied (on 18/10/2021)
Five star reviews mean a lot to us here at PWP, thankyou for your custom and support. Regards, Cathy
Annual Service for Water filter and Softener
Customer Service
Quality
Value
Kevin serviced our filters and I felt reassured our system was working well and that our water is clean. He was prompt and efficient and friendly. I am a happy customer.
Customer in Bristol City Posted on 21/10/2021 , work completed 20/10/2021
The trader replied (on 10/11/2021)
Thankyou HAPPY CUSTOMER ;-) for a smashing 5 star review Many thanks Cathy.
Excellent work.
Customer Service
Quality
Value
I have been a customer of this company since about 1992 before I married in Bristol and after I moved to my present address. They are excellent . Lewis attended this time and explained to me what he was doing and advised me to make certain changes which will be done shortly. The work was carried out quickly and efficiently. I think the length of time I have been a customer speaks for itself. The work was excellent this time as always.
Customer in South Gloucestershire Posted on 03/11/2021 , work completed 27/10/2021
The trader replied (on 10/11/2021)
Thankyou so much for being one of our most cherished customers of **29 YEARS** what can you buy today that lasts for 29 years ?? Your purification system is still working after all this time (the benefits of regular servicing) and you still love us! Thankyou, we really do take huge pride in everything that we do here at PWP and your review makes us so happy! Here's to many more years of wonderful water to come! Take care and thankyou for all of your valued custom.
Trader arrived on time
Customer Service
Quality
Value
Annual Service which included replacement filters and checking quality of our water. All undertaken in a friendly and professional manner.
Michael in Devon Posted on 16/11/2021 , work completed 16/11/2021
The trader replied (on 25/11/2021)
***** Five wonderful stars - from a very happy customer - many thanks*****
Annual filter changes
Customer Service
Quality
Value
Lewis completed our annual filter change today and also repaired leaking tap. On time, very polite and efficient, completed the work in good time and clearly explained everything. Pure Water fitted our system four years ago, from the delightful lady who phones to arrange our appointments they are all very courteous and efficient Thoroughly recommend this Company.
Customer in Hertfordshire Posted on 17/11/2021 , work completed 17/11/2021
The trader replied (on 25/11/2021)
Such a lovely review for all of the team - we are very happy that you are! See you soon and take care.
Annual service
Customer Service
Quality
Value
Excellent job done by Mike. Fast efficient and truly professional. Everything left clean and tidy and working.
Customer in Oxfordshire Posted on 08/11/2021 , work completed 21/11/2005
The trader replied (on 10/11/2021)
***** Five wonderful stars - thanks so much! See you next year -Cathy.
First Class Service
Customer Service
Quality
Value
Pure Water have always serviced my water system and they always carry out their work to a high standard, so I'm always very pleased with the work their operative do, however, today's engineer was outstanding! Kevin came to fix a leak in my pure water system and I cannot recommend his work highly enough! He was informative, knowledgeable and professional - he also cleared up completely after himself leaving his working area spotless. Excellent work!! :)
Customer in Greater London Posted on 30/11/2021 , work completed 30/11/2021
The trader replied (on 06/12/2021)
We couldn't ask for better than five fantastical stars! It's always great to see such smashing feedback - it means such a lot to us here at PWP, Kevin is a very popular chap indeed with all of his rave reviews, I will pass your kind words on to him. Thankyou.
Highly Recommended
Customer Service
Quality
Value
Installed approx 20 years ago. Moved 8 years ago and they moved the equipment over to the new home. Left everything spotless. Totally reliable, courteous, efficient, helpful. Came on the 15th to do the annual service which was carried out meticulously.
Which? Trusted Traders Consumer Posted on 22/11/2021 , work completed 22/11/2021
The trader replied (on 25/11/2021)
20 years of wonderful treated water, and a house move too! We are super happy that you are, thankyou for your custom and support over the past 20 years! Take care x