Endorsed by Which?

The Pure Water People

4.8

1439 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1439 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Prompt & professional
Customer Service
Quality
Value
Friendly and helpful, explaining process clearly.
Jenna, Wiltshire Posted on 28/05/2015 , work completed 28/05/2015
Good
Customer Service
Quality
Value
We had all three filters replaced this time. The service engineer carefully showed us how we could change the filters ourselves but we know we would never have managed it as they were very tightly fitted. We will endeavour to do it ourselves next year. The engineer was very thorough and phoned office, colleague for confirmation of some things he was unsure of. We are pleased with quality of water and lack of lime scale build up but find it expensive, on going.
Marilyn, Berkshire Posted on 10/03/2017 , work completed 10/03/2017
Professional and polite
Customer Service
Quality
Value
Very polite, speedy and eye for detail. Very good service.
Peter, Surrey Posted on 18/06/2019 , work completed 18/06/2019
Prompt, efficient, good job.
Customer Service
Quality
Value
Good experience with Aquatec generally.
Sally, Oxfordshire Posted on 16/02/2016 , work completed 16/02/2016
Prompt, efficient and tidy
Customer Service
Quality
Value
Answered all of my queries and questions about their system to my satisfaction. My only complaint is the cost of the service carried out given the time he was here at my home.
Denis, Avon Posted on 06/04/2016 , work completed 06/04/2016
Prompt & Professional
Customer Service
Quality
Value
The engineer knew what he was doing, was friendly, polite and got on with the job.
Posted on 01/08/2016 , work completed 01/08/2016
Excellent.
Customer Service
Quality
Value
Very good.
Posted on 09/10/2015 , work completed 09/10/2015
Prompt & professional
Customer Service
Quality
Value
Arrived on time on the agreed date. Appeared to service our water softener system professionally & methodically tidied up on completion and advised us on the procedure of his work and the working of the system. His work was on equipment both inside & outside but never shut an outside door after passing through it
Brian, Hampshire Posted on 09/02/2016 , work completed 09/02/2016
Very efficient
Customer Service
Quality
Value
My water softener was set wrongly resulting in the water being too hard. The engineer did a good job in resolving the problem. Couldn't fault him at all.
Sue, Wiltshire Posted on 26/09/2016 , work completed 26/09/2016
Good job as usual
Customer Service
Quality
Value
Always quick & efficient once get here, but very expensive. This time missed appointment - office error but have had it for 5 days.
F, Avon Posted on 28/06/2017 , work completed 28/06/2017