/
Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1439 reviews
Recommended
Recommended
by 100% of customers
Sort by
Water system check
Customer Service
Quality
Value
The check was carried out very efficiently by engineer "Elliot" with no complications and the salt was topped up.
Customer in Hampshire
, work completed
Recommended
Excellent work - completely satisfied
A replacement water softener was fitted by the engineer, Mike. The job was completed on the day promised and the charge was exactly as quoted. The work was done professionally and the site was left clean and tidy and all the old installation was removed and taken away. The whole experience was worry free. The Office staff were so helpful and kept me informed at each stage. The Engineer was really professional and knowledgeable as well as being polite and helpful and patiently explained exactly what was happening. I am a very satisfied customer and I can thoroughly recommend this company .
Customer in
(Reviewer did not use service)
Recommended
Service
Customer Service
Quality
Value
Kevin arrived within the stated time. Was polite and kept us informed as to what he had done. Helpful and tidy.
Sue in Bristol City
, work completed
Recommended
installation of pure water system
Customer Service
Quality
Value
work completed satisfactory and on time. system operation explained fully. very happy with the job installed by Kevin
Customer in South Gloucestershire
, work completed
Recommended
Water System Service
Customer Service
Quality
Value
The service engineer, arrived on time and completed the service with a minimum of fuss and bother. He is polite and helpful and I look forward to seeing him next year.
Customer in Dorset
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
We had Kevin come to replace our filters and test our water system today. Kevin was very polite, knowledgeable and a friendly man. He also complete the job diligently and to a high standard. Thank you Kevin.
Customer in South Gloucestershire
, work completed
Recommended
Very pleased
Customer Service
Quality
Value
Very pleased with the way Kevin did the job, he was very courteous and efficient and did a good job.
Which? Trusted Traders Consumer
, work completed
Recommended
Very pleased with annual service
Customer Service
Quality
Value
Kevin performed my annual service, he was very friendly and efficient.
Which? Trusted Traders Consumer
, work completed
Recommended
Completed our difficult job professional
Customer Service
Quality
Value
Very professional thought out. I sent an online enquiry and was called back the next day and an appointment was booked for a rep to come to the house at a time that suited us. Neill was very professional and explained everything to us. The engineer was then booked for a day to suit us. Mike arrived to fit the system. He was given a challenge as it was not a straightforward fitting, but rose to the challenge and completed the job very professionally. Mike was very polite and cleared up behind himself. He answered any questions I had and explained everything he was doing. He has great knowledge of the system. All telephone conversations with the company were polite and professional. From first contact to fitting completion (all within a week) we have been very happy. Not had any problems, but feel they would be very approachable with any queries. Would recommend.
Hazel in Gloucestershire
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Took out old water softener & replaced it, and made it easier for me to add the salt. Kevin was very pleasant and efficient. They called the day before to advise what time he would be arriving today. They've always given an excellent service.
Which? Trusted Traders Consumer
, work completed
Recommended