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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1439 reviews
Recommended
Recommended
by 100% of customers
Sort by
Good work
Customer Service
Quality
Value
The engineer Lewis is very helpful and tells you everything. Also, the system does what it should do. No limescale on the shower doors and no limescale in the kettle. Also, the radiators work better as there is no limescale in them. All in all, we are very pleased with the system.
Customer in Greater London
, work completed
Recommended
Yearly Service
Customer Service
Quality
Value
Lewes came to do our annual service and was very courteous, answered our questions about whether the system was fully functioning (it appears we weren't using that much water so the system needed calibrating to be closer to our demand) - and tested the system from all 7 of the rooms where taps are present. Great job!
Customer in Surrey
, work completed
Recommended
Servicing
Customer Service
Quality
Value
Such a nice engineer we used them for some years now never had a problem with them. The engineer was Kevin, he explain everything and was very polite. Every time they came around they will call you and keep you updated.
Pam Rogers
, work completed
Very prompt service
Customer Service
Quality
Value
the job was brilliant thank you very much to the pure water people the engineer (Kevin) that came down was very polite and professional
Customer in Bristol
, work completed
Good work and efficiently carried out
Customer Service
Quality
Value
In 2016 we invested in a water purification system mainly because I had excessively dry skin and the GP suggested a water softener. My skin is now smooth and we consider the system a good purchase. It also includes a drinking water tap and ours needed to be replaced. Lewis from The Pure Water People came on time and was careful to use shoe covers and a mask. He replaced the tap, checked that all connections were secure and everything was left clean and tidy. He did a good job and was rewarded with a cup of coffee plus biscuits.
Customer in Surrey
, work completed
Recommended
First Class Service
Customer Service
Quality
Value
Pure Water contacted us 2 months before the annual service plus filter change on our water softening system was due to arrange a suitable time. They called one week before to confirm the date was still good and give a time slot to expect the engineer. He arrived on time, completed the service very quickly and efficiently and also topped up the salt (above and beyond the normal service). Everyone at Pure Water is so friendly, helpful and efficient that it is a pleasure to do business with the Company . They also gave a 10% discount.
Customer in Oxfordshire
, work completed
Recommended
Excellent work, very professional
Customer Service
Quality
Value
Mike and his colleague did an excellent job, they were on time and went the extra mile to ensure work was professional and performed to a high standard. Mike provided clear instructions and information on the service back up. Would recommend the company.
Steve in Oxfordshire
, work completed
Recommended
Good work
Customer Service
Quality
Value
Engineer arrived within the timeframe specified and carried out a thorough job. The site was left clean and tidy.
Customer in Surrey
, work completed
Recommended
Great job, very professional and punctual
Customer Service
Quality
Value
Kevin from The Pure Water People, called (as promised) prior to his arrival. Kevin explained exactly what he was going to do to the water system in order to carry out a thorough service. He did a great job, keeping all the areas around him clean and tidy. I am very pleased (once again) with the annual service of our water system.
Customer in Bristol City
, work completed
Recommended
Service to water softener
Customer Service
Quality
Value
We have had our water softener for 10 years fitted by the pure water people We have had a regular service each year Engineer Louis always very polite does an excellent job would recommend highly
Customer in Somerset
, work completed
Recommended