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The Pure Water People

4.8

1439 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance

  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1439 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Recommended

Recommended

by 100% of customers
Sort by
Very Professional
Customer Service
Quality
Value
The pure water people was very good and the installer was very useful and tidy.
Which? Trusted Traders Consumer Posted on 30/06/2022 , work completed 20/06/2022
Recommended
The trader replied (on 30/06/2022)
Thankyou for five fantastic stars ***** much appreciated!
Excellent
Customer Service
Quality
Value
Very efficient and pleasant, highly recommended.
Which? Trusted Traders Consumer Posted on 30/06/2022 , work completed 27/06/2022
Recommended
The trader replied (on 30/06/2022)
Five stars are enough for us! Thank you, and please do tell lots of people about your wonderful treated water at home!
Excellent service
Customer Service
Quality
Value
Excellent service. Kevin was very friendly and knowledgeable.
Which? Trusted Traders Consumer Posted on 07/07/2022 , work completed 04/07/2022
Recommended
Excellent
Customer Service
Quality
Value
Kevin is a wonderful man and did a great job and fixed a broken tap.
Which? Trusted Traders Consumer Posted on 07/07/2022 , work completed 05/07/2022
Recommended
Equipment Service
Customer Service
Quality
Value
Lewis carried out the service on my equipment quickly and efficiently, without any fuss. He was also very polite and informative. I had the equipment fitted about ten years ago and have had it maintained every year with the same level if service.
Customer in Greater London Posted on 27/07/2022 , work completed 27/07/2022
Recommended
The trader replied (on 17/08/2022)
Thankyou for reviewing us and for 10 years of custom. We are super happy that your pure water is still as wonderful as the day it was installed.
Efficient filter change & service
Customer Service
Quality
Value
We had our annual service and filter change of our drinking water and boiling tap systems yesterday. Kevin was very efficient, he phoned me 10mins before arrival to make sure it was a convenient time for me. He was able to do the filter changes, softness check and paperwork in under an hour. Kevin is a knowledgeable person who is always very friendly and happy to explain how the water systems work.
Customer in South Gloucestershire Posted on 20/07/2022 , work completed 19/07/2022
Recommended
The trader replied (on 27/07/2022)
Kevin is very popular on WTT! Thank you for your review and support of our products and services!
Unquestionable knowledge and experience!
Customer Service
Quality
Value
Kevin checked our water softener unit after we were experiencing an unidentified noise when using water through the house. He was thorough in his investigation. and was able to accurately advise on what was needed to be done. He gave me absolute confidence in his analysis with his explanation and his previous experience of a similar situation. We now have no noise and a fully functioning water unit- highly recommend Kevin!
Customer in Berkshire Posted on 07/08/2022 , work completed 28/07/2022
Recommended
The trader replied (on 06/09/2022)
A thorough review - thanks for you time and kind words.
Really really pleased
Customer Service
Quality
Value
Mike is very friendly and remembered me from last job. They've serviced the system every year for me and bring the salt also, which saves me having to get it
Which? Trusted Traders Consumer Posted on 04/08/2022 , work completed 01/08/2022
Recommended
The trader replied (on 06/09/2022)
Service and salt deliveries with a smile. We really appreciate you taking the time to review us, and five stars makes it even more special!
Pure water installation - annual service
Customer Service
Quality
Value
I can confirm that Kevin visited this morning - and completed the annual service very satisfactorily. He also described the (very good) state of the water / and was also able to fix an issue with the mixer tap (ie. cold water not running efficiently).
Customer in Oxfordshire Posted on 12/08/2022 , work completed 12/08/2022
Recommended
The trader replied (on 06/09/2022)
Thanks for the review, it's great hear your water is good and delivering as promised.
Very pleased
Customer Service
Quality
Value
Kevin came to test my water and fix an issue. I am very happy he identifed the problem and it could have caused issues down the line and I am over the moon with the service. Would reccommend.
Which? Trusted Traders Consumer Posted on 11/08/2022 , work completed 04/08/2022
Recommended
The trader replied (on 06/09/2022)
Such a smashing review. Thankyou so much. Team PWP are over the moon that you are too.
Which? Trusted Traders

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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.