Endorsed by Which?

The Pure Water People

4.8

1439 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1439 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Really good worker
Customer Service
Quality
Value
Kevin made it nice and empty for me, didn't make any mess.
Which? Trusted Traders Consumer Posted on 07/12/2022 , work completed 06/12/2022
Excellent work
Customer Service
Quality
Value
Kevin arrived on time, he repaired my water containment box with new panels and lid and put more insulation in, he was pleasant to talk to and explained what he had done, the area was cleaned of any debris, i would highly recommend the company as they are very helpful when you call and always pleasant as was Kevin as this was not his first visit so he is becoming part of my family ha! Ha! And it looks like he may be back again to rectify another problem that he noticed so he took photos to inform the office great job Kevin keep up the good work
Customer in Buckinghamshire Posted on 06/12/2022 , work completed 06/12/2022
Annual Service
Customer Service
Quality
Value
Lewis completed our annual service today. He was very efficient, replacing all the filters on the system and ensuring that when the job was completed there were no leaks and all the pressures had returned to normal. He did a great job cleaning afterwards. I recommend The Pure Water People Ltd and the Rain Soft Water softener system.
Customer in Gloucestershire Posted on 20/12/2022 , work completed 20/12/2022
Amazing water and Service
Customer Service
Quality
Value
Kevin installed our chiller to get the most out of our new pure water system. Kevin was efficient and friendly, the install was mess free and the water is amazing!
Customer in Greater London Posted on 16/12/2022 , work completed 30/11/2022
Annual Service
Customer Service
Quality
Value
My purification system was due a service. On the day Lewis rang to let me know he would be delayed due to an accident on the M4 and gave a new ETA. On arrival he explained what he would be doing, carried out all the work and left everything tidy. Payment was simple using the card machine. He pointed out that I could pay monthly by contacting the office. A job well done!
Customer in Greater London Posted on 29/01/2023 , work completed 26/01/2023
Smooth and efficient annual service
Customer Service
Quality
Value
Annual service on our water filter system. Kevin arrived on time within the 2 hour time slot given for the appointment. Friendly and cheerful he explained the results from testing our system (all good), the got straight on with the annual service and checks. Everything was cleaned up and put back as he found it so no additional tasks for us. Details of all the service all set out on our paperwork for reference and easy payment there and then by card. Excellent service as usual from The Pure Water People.
Customer in Oxfordshire Posted on 31/01/2023 , work completed 30/01/2023
Excellent
Customer Service
Quality
Value
Very impressed. Explained the whole system to us. Would like Kevin to visit us every time
Which? Trusted Traders Consumer Posted on 02/03/2023 , work completed 27/02/2023
Excellent
Customer Service
Quality
Value
They were clean, very helpful and completed the job correctly. Very good communication if any changes were needed.
Which? Trusted Traders Consumer Posted on 09/03/2023 , work completed 28/02/2023
The trader replied (on 14/03/2023)
five fabulous stars - thankyou for taking the time to review us.
Lovely Pure Water
Customer Service
Quality
Value
From start to finish we have been impressed. The system has really delivered. Nice professional fitter had the work done in less then a day. Have noticed a big difference in the water quality all around the home. Staff always polite and helpful. Would recommend to anyone
bramblepatch Posted on 14/11/2014 , work completed 14/11/2014
5stars
Customer Service
Quality
Value
Installed water purification unit 2 years ago and also had servicing since then. On time and on budget. Fantastic communication, polite and efficient!
davidjpowell22 Posted on 06/10/2014 , work completed 06/10/2014