Endorsed by Which?

The Pure Water People

4.8

1439 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1439 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Annual Service
Customer Service
Quality
Value
Lewis arrived on time to carry out the service on the water filter and drinking water system. He came last year so we were confident that he would do a good job. Lewis is very helpful and always ready to answer any questions we might have. He always leaves everything clean and tidy, which is very much appreciated.
Elizabeth in Surrey Posted on 02/03/2023 , work completed 02/03/2023
The trader replied (on 14/03/2023)
Hi Elizabeth, thankyou for your kind words - Lewis is a talented chap and well liked by all. Take care.
Annual service.
Customer Service
Quality
Value
Just had service to my water purifier excellent service Lewis was very helpful polite and explained everything he was going to do very clean and good job recommend
Customer in Swindon Posted on 02/03/2023 , work completed 01/03/2023
Annual service
Customer Service
Quality
Value
Very pleased with Kevin, as usual.
Which? Trusted Traders Consumer Posted on 02/03/2023 , work completed 28/02/2023
Above and beyond
Customer Service
Quality
Value
Kevin was amazing and brilliant, I am very happy and would recommend.
Which? Trusted Traders Consumer Posted on 02/03/2023 , work completed 28/02/2023
Excellent
Customer Service
Quality
Value
Very impressed. Explained the whole system to us. Would like Kevin to visit us every time
Which? Trusted Traders Consumer Posted on 02/03/2023 , work completed 27/02/2023
excellent service
Customer Service
Quality
Value
Kevin serviced our appliance this morning. Speedy, polite, knowledgeable and helpful. Left no mess and took old parts away.
Customer in North Somerset Posted on 28/02/2023 , work completed 28/02/2023
Great Service
Customer Service
Quality
Value
Kevin completed our annual service very thorough, friendly and professional. Informed me of what needed doing and why. Always pleased with the service from this company also appreciate them calling and informing me they are on their way as I work from home. Many thanks to you all including the lovely customer service team which coordinate the bookings always friendly and helpful.
Customer in Wiltshire Posted on 24/02/2023 , work completed 24/02/2023
Excellent service
Customer Service
Quality
Value
Kevin performed an annual service on my water treatment plant and rectified some significant frost damage. Work was done efficiently and cheerfully. Overall excellent service.
Mike in Wiltshire Posted on 24/02/2023 , work completed 24/02/2023
Replace existing softener with a new one
Customer Service
Quality
Value
Mike removed old water softener and drinking Water filters from outside and fitted replacement softener and drinking water filters inside the garage explaining what he was doing all the time. Every thing went to plan he tidy and cleaned up. He spent time given us instructions on the care and operation of the installation. First class service every completed on time and in budget. Mike a first class engineer very polite and helpful. Excellent company.
Customer in Swindon Posted on 23/02/2023 , work completed 22/02/2023
Great Service and Great Job
Customer Service
Quality
Value
The engineer Kevin was very quietly confident and very helpful. Talked me through a few things I was not aware of. Great service really.
Which? Trusted Traders Consumer Posted on 23/02/2023 , work completed 07/02/2023