/
Find a trader
Endorsed by Which?

The Pure Water People

4.8

1439 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance

  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1439 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Recommended

Recommended

by 100% of customers
Sort by
Professional service
Customer Service
Quality
Value
Outstanding service - clean, courteous, professional, punctual, efficient.
Lisa, Avon Posted on 09/11/2018 , work completed 09/11/2018
Recommended
My review
Customer Service
Quality
Value
Annual service
Brian, Wiltshire Posted on 23/04/2019 , work completed 23/04/2019
Recommended
The trader replied (on 23/05/2019)
FIVE FABULOUS STARS - MANY THANKS!
Excellent work
Customer Service
Quality
Value
The work carried out efficiently and expertly. We were kept informed of what the workmen were doing at all times, and they cleaned up after themselves. All in all an excellent job.
Ian, Dorset Posted on 11/04/2019 , work completed 11/04/2019
Recommended
The trader replied (on 23/05/2019)
Hi Ian, ***** five fabulous stars cannot be bad! Thanks for the feedback, it means a lot to us here. Cathy
Prompt and professional
Customer Service
Quality
Value
Elliott was a lovely man and did an excellent job. We only had the system fitted yesterday, so can't comment on the long term. I was rather pricey but feel it is worth it as we have such hard water being on chalk.
Roger, Hampshire Posted on 08/07/2019 , work completed 08/07/2019
Recommended
The trader replied (on 22/07/2019)
Hi Roger, thanks for your speedy response we will keep in touch with you over the next few months to ensure that your investment is delivering and performing as promised. Here's to many happy years of fabulous water !!!
Friendly and efficient
Customer Service
Quality
Value
During the annual filter change it is reassuring to have the continuity of the same person who originally fitted the device. Always friendly and efficient service. No complaints.
Pamela, Somerset Posted on 30/07/2018 , work completed 30/07/2018
Recommended
The trader replied (on 14/02/2019)
Hi Pamela, As you know by now our Engineers are time served and have been with us for many years, we always endeavour to get the same Engineer to carry out your service as they know your equipment and your home ! thanks for the smashing feedback!
My review
Customer Service
Quality
Value
Annual service, changing filters etc, carried out as agreed.
Colin, Avon Posted on 07/08/2018 , work completed 07/08/2018
Recommended
Excellent
Customer Service
Quality
Value
Servicing and maintenance excellent. Service highly recommendable. Have used this company, Aquatec, for many years.
James, Avon Posted on 26/07/2018 , work completed 26/07/2018
Recommended
The trader replied (on 14/02/2019)
Thanks for your continued support and custom James, we appreciate your review, and look forward to speaking to you soon.
Annual service
Customer Service
Quality
Value
Change filters, annual service, adjusted time settings. Explained what was done.
John, Gloucestershire Posted on 20/08/2018 , work completed 20/08/2018
Recommended
Excellent service
Customer Service
Quality
Value
Very professional service - fast and efficient. Very knowledgeable staff. Excellent communication.
Charles, Gloucestershire Posted on 10/08/2018 , work completed 10/08/2018
Recommended
Efficient service
Customer Service
Quality
Value
Most impressed by lewes - highly recommended, efficient service.
Francesco, Surrey Posted on 22/08/2018 , work completed 22/08/2018
Recommended
Which? Trusted Traders

For Consumers

For Businesses

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.