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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1439 reviews
Recommended
Recommended
by 100% of customers
Sort by
On time professional
Customer Service
Quality
Value
Lewis has been here before glad it was him very professional friendly and informative gave me advice also replaced drinking tap and explained how to use it better very helpful.
Customer in Hertfordshire
, work completed
Recommended
Another efficient annual service
Customer Service
Quality
Value
Lewis provided his usual efficient service again. Arrived on time, explained what he was going to do in his friendly manner, and completed the work quickly without problems. He gave me a couple of tips for getting the best from the system and payment by credit card was processed promptly. For coronavirus safety he wore a mask throughout.
Customer in Greater London
, work completed
Recommended
professional and efficient
Customer Service
Quality
Value
We have our regular maintenance done yearly and Lewis has done it several times now. He is punctual, efficient, friendly and always explains what he is doing. A great service every time.
Customer in Swindon
, work completed
Recommended
Our service today.
Mike carried out our annual review today. All done very professionally with respect for social distancing in these difficult times. He explained every step he had taken to ensure that our water quality is as high as it can possibly be. The water, from the day the purification system was installed is excellently drinkable. It's hard to imagine how we managed before we took the plunge with Aquatec. But we did and have no regrets.
Customer in West Sussex
(Reviewer did not use service)
Recommended
Great product and Service
Customer Service
Quality
Value
We have had our system for 5 years and have been very pleased with it. Long gone are the days when we had to descale kettles, taps and shower heads. The company has always given excellent service and Lewis has been our regular engineer calling by way of prearranged appointment to undertake an annual service of our system. He followed Covid 19 guidelines and we felt safe during his visit. We would thoroughly recommend this company and its product.
Jeremy in Wiltshire
, work completed
Recommended
Water unit service
Customer Service
Quality
Value
We have used the company before and the engineer has always arrived in the allotted time slot. Kevin who did the service yesterday was polite, professional and cleaned up as he went along.
Suzanne in Greater London
, work completed
Recommended
I was fitted in earlier than planned as they had a cancellation.
Customer Service
Quality
Value
Kevin, the engineer, arrived at exactly the time arranged this am, to service our water softener. He was very polite & didn't mind working around us + 3 young grandchildren. I have been with this firm (Aquatech) for many years now & have always been treated with the greatest respect.
Roger in Gloucestershire
, work completed
Recommended
Good Job
Customer Service
Quality
Value
He was on time,very friendly. They did a good job and was very thorough. Also honest about anything that didn't need to be done until the next year.
Which? Trusted Traders Consumer
, work completed
Recommended
Annual review and check.
Customer Service
Quality
Value
Planned beforehand for a convenient time, accurate time of arrival fine. Efficient check all round the actual equipment, all taps in the house and garden, electric plug point. Salt topped up, which was a great help, saving me a heavy lift. Could not have asked for anything more. Well pleased.
Mike in Bath and North East Somerset
, work completed
Recommended
Very satisfied customer
Customer Service
Quality
Value
Keven came to do a yearly service yesterday from 12 pm - 1 pm. We were very impressed with his service, he was so good. Very friendly and polite.We were generally very pleased with him and his service. He was very nice.
Which? Trusted Traders Consumer
, work completed
Recommended