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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1439 reviews
Recommended
Recommended
by 100% of customers
Sort by
Excellent company
Customer Service
Quality
Value
Excellent company very happy with the work especially Kevin.
Which? Trusted Traders Consumer
, work completed
Recommended
Pure Water People annual service
Customer Service
Quality
Value
I have no hesitation in recommending The Pure Water People. We had their purification system installed 10 years ago. Their annual service is excellent; we have never had to call them out at any other time to rectify a problem. Lewis carried out the service today and was efficient, knowledgeable and obliging. The purified water leaves our stainless steel sink easy to wipe clean; saucepans are easier to clean; the kettle does not have any limescale; the toilet bowl doesn’t have a limescale ring and the glass shower door and surrounds dry without needing to be wiped dry and there is no limescale residue.
Customer in Greater London
, work completed
Recommended
Very Good & Efficient
Customer Service
Quality
Value
A pure water system requires servicing every year and the staff really know what they're doing. He's even covered the pipes in case we get more cold weather. Very good customer service. We were particularly pleased to see it was Kevin the returned to do the work.
Which? Trusted Traders Consumer
, work completed
Recommended
Efficient friendly service
Customer Service
Quality
Value
He upgraded and replaced the old water filter. Explained everything very clearly, told us how it worked. Completed the work and was very efficient and friendly.
Which? Trusted Traders Consumer
, work completed
Recommended
Great company
Customer Service
Quality
Value
Had to get a new tap in our kitchen. Spoke to Kelly in the office who is always really helpful and she ordered a new one and gave me a fitting date as well. Got a call two days before to give me a two hour time slot. Kevin arrived during the stated time and proceeded to fit the new tap. He had a hard job removing the old tap as it was ceased, so he was here longer than expected. Kevin was very polite and efficient and left everything nice and tidy. Have been with Pure Water for six years and they are a great company to deal with.
Customer in Hertfordshire
, work completed
Recommended
Job Well Done
Customer Service
Quality
Value
The annual service for the water softener was brought forward by three weeks, which I was very pleased about. Kevin arrived at the scheduled time and did a thorough job of checking water purity and then he installed the new carbon filtration unit (sorry, cannot remember its proper name) and ensured that everything was working as it should be and made any adjustments that were needed. I found him to be a very cheerful and friendly and he answered all my questions with patience and made sure that I was happy with the servicing of the equipment. Thank you Kevin for such lovely and professional service.
Margaret in Swindon
, work completed
Recommended
Annual filter service
Customer Service
Quality
Value
Lewis did an excellent job in our service. He is always efficient and very knowledgeable. We have benefitted hugely from having the water filter from the Pure Water People. It keeps our appliances, shower panels and equipment in great shape as there is no scale. We notice the water quality a lot in washing and cleaning ourselves and clothes. And the reverse osmosis drinking water is the best.
Customer in Oxfordshire
, work completed
Recommended
Annual Service
Customer Service
Quality
Value
Lewes arrived to service my water softener by appointment. This is the second year he has undertaken this task so knew me and my system. He carried out the tasks that needed to be done, tested the water all over the house and garden, made a few adjustments, explained what he was doing and cleaned up afterwards. If a water softener is to be installed I would recommend the service that this company offers.
Kenneth in Surrey
, work completed
Recommended
Good system review
Customer Service
Quality
Value
Kevin was on time and a friendly and efficient check of our water system . Introduced me to the new insulation cover and showed me what was needed if we had a power cut. A very tidy worker. Thanks Kevin.
Customer in Wiltshire
, work completed
Recommended
Excellent Work as usual
Customer Service
Quality
Value
I was very happy with Kevin the engineers work in maintaining the water softening equipment.
Which? Trusted Traders Consumer
, work completed
Recommended