Endorsed by Which?

The Pure Water People

4.8

1439 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1439 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Efficient and knowledgeable
Customer Service
Quality
Value
Good service, well explained.
Bridget, Avon Posted on 28/02/2018 , work completed 28/02/2018
Prompt, brilliant job, advice helpful
Customer Service
Quality
Value
Will recommend your company, cleaned out filter and area of salt, replaced salt. Very nice chap easy to talk to and I asked questions he gave advice on monthly payments to cut large bill down. Tested water so very pleased with service I received today. Impressed he took shoes off to not walk on my carpet, not many trade people do that. Thank you
Jennifer, Avon Posted on 27/02/2018 , work completed 27/02/2018
Brilliant job, prompt, friendly, helpful, would recommend
Customer Service
Quality
Value
Really pleased with prompt work. Very friendly and helpful.
Lynne, Hertfordshire Posted on 18/12/2017 , work completed 18/12/2017
Prompt, professional and polite.
Customer Service
Quality
Value
Excellent, knowledgeable, first-class service, both engineer and office.
David, Wiltshire Posted on 09/04/2018 , work completed 09/04/2018
My review
Customer Service
Quality
Value
All splendidly done - many thanks.
Which? Trusted Traders Consumer Posted on 16/04/2018 , work completed 16/04/2018
Brilliant job
Customer Service
Quality
Value
Installer Mike went out of his way to make sure I was happy. Even put in a shelf in my airing cupboard and under the sink as he had to use most of the space for the installation. Moved the stopcock at no extra charge. Left the place really tidy, I am really pleased.
Tina, Middlesex Posted on 03/04/2018 , work completed 03/04/2018
The trader replied (on 14/02/2019)
We will pass this lovely review on to Mike, we genuinely work hard to ensure that your installation and equipment delivers to its promises. We completely respect that you have worked hard to pay for your investment with us and i am glad to hear that that we met your expectations. many thanks.
Excellent service
Customer Service
Quality
Value
Polite, excellent service.
Cathy, Berkshire Posted on 08/05/2018 , work completed 08/05/2018
Excellent job
Customer Service
Quality
Value
Excellent job, prompt, friendly & professional.
Alfred, Somerset Posted on 11/01/2018 , work completed 11/01/2018
Prompt, polite, friendly, efficient and tidy
Customer Service
Quality
Value
I cannot recommend Aquatec highly enough. Every single engineer we've had to the house has been prompt, polite, friendly, great at explaining/communicating, honest, tidy and very efficient. They've been so helpful in teaching me to understand how the system works, how I should look after it, and also I know they will always talk things through carefully and clearly over the phone if need be.
Jennifer, Surrey Posted on 31/07/2018 , work completed 31/07/2018
The trader replied (on 14/01/2019)
Hi Jennifer, this is a lovely review we really do pride ourselves in all of the areas that you've mentioned - please keep recommending us. look forward to speaking to you soon for your next service visit. regards, cathy.
Excellent service
Customer Service
Quality
Value
Friendly staff. Excellent service. Highly recommended.
Raymond, Middlesex Posted on 31/07/2018 , work completed 31/07/2018