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The Pure Water People

4.8

1439 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance

  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1439 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Recommended

Recommended

by 100% of customers
Sort by
Efficient & professional
Customer Service
Quality
Value
Good explanation as he went through an annual service and gave advice on how to get the best out of the system. Courteous and polite. Clean worker.
John, Avon Posted on 27/07/2018 , work completed 27/07/2018
Recommended
Prompt & professional
Customer Service
Quality
Value
Aquatec came to service my water softener & drinking water system which they installed 4 years ago. The gentleman who came was prompt, courteous and explained all about the system that I had previously installed. Very helpful & clean & tidy. Would not hesitate to recommend the company.
Vail, Surrey Posted on 15/08/2018 , work completed 15/08/2018
Recommended
The trader replied (on 14/01/2019)
Hi Vail, a lovely review we really appreciate it, we look forward to visiting your home again soon. cathy
Excellent service
Customer Service
Quality
Value
Engineer was prompt, friendly, proficient and helpful. Quietly professional. Work completed cleanly and efficiently. This was an annual routine service with a small repair attached.
Austin, Avon Posted on 21/05/2018 , work completed 21/05/2018
Recommended
Friendly & professional
Customer Service
Quality
Value
Phoned with estimated arrival time. Very friendly and helpful, did a good job quickly and efficiently, nothing was too much trouble. Very pleased with all communication and service as usual.
Pennie, Surrey Posted on 22/08/2018 , work completed 22/08/2018
Recommended
The trader replied (on 14/01/2019)
Hi Pennie, thanks for taking the time to review us, we appreciate your support and feedback.
Service
Customer Service
Quality
Value
Excellent customer service, excellent product. Friendly and knowledgeable staff. Service price only increased by £2 in 7 years. Highly recommend.
John, Northamptonshire Posted on 07/08/2018 , work completed 07/08/2018
Recommended
The trader replied (on 14/01/2019)
Hi John, thanks for reviewing us - we do try to operate a value for money approach when it comes to servicing - we look forward to seeing you soon, many thanks.
My review
Customer Service
Quality
Value
Very professional.
Simon, Middlesex Posted on 17/08/2018 , work completed 17/08/2018
Recommended
Professional and customer orientated
Customer Service
Quality
Value
Annual weather system maintenance.
Dusan, Berkshire Posted on 30/08/2018 , work completed 30/08/2018
Recommended
Great service - very highly recommended
Customer Service
Quality
Value
Rang to report error fault . Girl in office very helpful - quoted price straight away and engineer came next day. No hidden extras. Our unit is ten years old now and we have very rarely had any problems with it. We love having soft water so much that we even brought it with us when we moved house 5 years ago! The engineers are always prompt, helpful and knowledgeable.
Sara Taylor Posted on 19/09/2018 , work completed 19/09/2018
Recommended
The trader replied (on 25/02/2019)
Thanks for a smashing review Sara, it's lovely to hear that you have taken the water with you when you moved house as well ! Treating and purifying water is a long term investment- well done for taking it with you, its good to hear that we reacted to an error quickly and professionally as well (music to our customer focused ears!) regards, Cathy.
Prompt & efficient
Customer Service
Quality
Value
System Installed 12-13 years ago and service has always been maintained promptly and efficiently.
Diana, Gloucestershire Posted on 24/01/2019 , work completed 24/01/2019
Recommended
Excellent service
Customer Service
Quality
Value
Routine servicing carried out as arranged, customer service, as usual, friendly and efficient.
Which? Trusted Traders Consumer Posted on 14/02/2019 , work completed 14/02/2019
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.