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The Pure Water People

4.8

1439 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance

  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1439 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Recommended

Recommended

by 100% of customers
Sort by
My review
Customer Service
Quality
Value
A full annual service carried out. Informed of certain 'do's & 'don'ts. All systems tested.
Peter, Oxfordshire Posted on 13/05/2019 , work completed 13/05/2019
Recommended
The trader replied (on 23/05/2019)
Thanks for your lovely 5 star***** review, our Engineers work hard to ensure that you get value for money when servicing. speak soon, Cathy.
Annual service
Customer Service
Quality
Value
The engineer was on time and well presented. He was very helpful and efficient.
Colin, Hampshire Posted on 07/05/2019 , work completed 07/05/2019
Recommended
Prompt service.
Customer Service
Quality
Value
The work I had carried out was done in a professional & prompt manner. The engineer was very polite and respectful.
Stephen, Wiltshire Posted on 20/05/2019 , work completed 20/05/2019
Recommended
5 months of brilliant water - really good!
Customer Service
Quality
Value
We've had our Pure water system fitted 5 months now and thought we would wait and see how everything went before giving a review. Everything is brilliant, my daughters excema has improved massively and the water is so good around the house and so lovely to drink with. Neill was the initial person that visited us and he was very relaxed and gave us thorough information, and Mike fitted our system and was very clean tidy and we felt confident that he could and did a good job. It is not cheap but you pay for what you get, we have recommended to friends and family since this - we are very happy!
Carly, South Gloucestershire Posted on 22/07/2019 , work completed 14/03/2019
Recommended
The trader replied (on 08/08/2019)
Thank you for a wonderful review Carly, we will absolutely guarantee that your system will continue to remove ALL of the limescale around your home and protect your appliances, and furthermore will provide you with beautifully polished pure drinking water for you and your family. we are committed to ensuring that every aspect of your investment is in tip top condition as we forge a relationship together for years to come, we look forward to checking up on you soon. Kind regards, Cathy.
Prompt and professional
Customer Service
Quality
Value
Annual check up. Arrived on time, did work quickly and efficiently.
E, London Posted on 07/08/2019 , work completed 07/08/2019
Recommended
Top job, top gent - job done
Customer Service
Quality
Value
Annual service & filter change. On time - total professional, real nice guy, explained everything, escalated one observation got immediate qualification of his assessment - all good. Great product/great service - Liam is top!
Karl, Buckinghamshire Posted on 30/07/2019 , work completed 30/07/2019
Recommended
Prompt, Efficient
Customer Service
Quality
Value
Annual servicing on agreed day. Very sociable and quick! All in order.
Phil, Avon Posted on 14/11/2018 , work completed 14/11/2018
Recommended
My review.
Customer Service
Quality
Value
Sorting the water purification system. Very thorough and did in a methodical manner.
Margaret, West Midlands Posted on 04/12/2019 , work completed 04/12/2019
Recommended
The trader replied (on 06/03/2020)
Thanks for taking the time to give us a FIVE STAR REVIEW! Brilliant !
Maintenance and servicing of unit
Customer Service
Quality
Value
Lewis, the engineer, came to service our unit which we have had since 2012. He was quick, careful and efficient. He explained his procedure and gave us tips on how best to use the equipment. He left the place tidy when he finished. We were very happy with the service we received.
Customer in Greater London Posted on 06/02/2020 , work completed 06/02/2020
Recommended
The trader replied (on 06/03/2020)
Five Fabulous stars - Thankyou so much!
Yearly services the water system
Customer Service
Quality
Value
Lewis came to do the service as usual. He did a very good job and explained the result very details. We have been with Pure Water for 3 years and they always contact us when the service due.
Customer in City of Bristol Posted on 04/02/2020 , work completed 04/02/2020
Recommended
The trader replied (on 06/03/2020)
We could'nt ask for better than a five star review - many thanks!
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.