The Pure Water People

Excellent service by company and serviceman, Kevin, he worked competently and quickly. He was polite and cheerful. Thank you!

They are a great company, always let you know when they are coming. Very professional & polite staff and always do a satisfactory job. Kevin was the engineer today .

The annual service of our water filtration system was carried out yesterday by Elliot. He arrived on time and I found him a polite, well-mannered engineer who carried out the necessary work professionally.

The space beneath the kitchen units is limited so all equipment was installed outside in a built cabinet, which was then treated to a waterproof stain. The system was explained to us in simple terms. All work was carried out in one day and the taste of the water was noticeably improved. After a couple of days the water drawn from the storage tank was softer. We elected to have a separate tap to supply drinking water. The only downside is that washing hands in the water leaves the skin feeling as though there is still soap on them, this was explained by the Rep that sold us the system so was expected and we take care when handling glasses with wet hands. We use less detergent and soap, kettles and pans do not get scale residue, the hot water and heating systems do not fur up. Great investment!

Excellent Job, Lewesarrived on time, explained what he was doing & proceeded to do it in a professional manner. Full and complete handover once job was finished.Good company, highly recommended

I give this company 5* on everything. The engineer (Mike Hagues) was superb, excellent standard of work, nothing was too much trouble, he was very efficient, tidy, helpful and friendly. He certainly “went the extra mile”. We are very pleased with our new water system (4 months of using it now) and it is all we had hoped for and more. People comment on how good our drinking water tastes, we have no scale build up in the home at all, less cleaning, less use of cleaning products, very happy customers and would highly recommend.

The 13th annual service on my water treatment equipment was carried out by Mike today. The filter replacements and water checks were completed without any problems. Mike was very professional in his approach to the work and specifically the measures he took regarding my safety and his safety due to COVID 19. He also advised me that I should cover my treatment equipment box lid with roofing felt in order to prolong it's life. A very sound and sensible suggestion.

Great service from Pure Water People. My water purifier was installed some years ago with no problems, they have just completed the annual check while in COVID conditions. Our engineer Lewis was very pleasant, efficient and swift. These guys were called Acquatech when I initially had the installation completed and not had any problems.

The person who came to service our water system was very efficient and polite. He explained what he had done and confirmed everything was alright.

Having had our water softener for exactly three years, it was due for its annual service. Lewis arrived and immediately set to work giving the unit a very thorough service whilst at the same time explaining not only what he was doing and why. He also gave us some useful tips on how to get better use from our unit, he was very friendly and informative. All this was done whilst following the social distancing guidelines. As previously mentioned, we have had the water softener for three years, during this time we have found a great reduction in the amount of shampoo, soap powder, and cleaning materials etc... that we use. Also benefiting from having no scale produced in our kettle, washing machine etc...