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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1439 reviews
Recommended
Recommended
by 100% of customers
Sort by
Professional and Thorough
Customer Service
Quality
Value
Pure Water People technicians - Kevin this time, have carried out the bi-annual service of my water softener since I bought the equipment from the company some years ago. The maintenance work is always done in a thorough and professional manner by a knowledgeable, polite and helpful personnel who leave a detailed explanation of what they did. The company maintains a complete record of my equipment and its maintenance and reminds me each time the next service is due. The cost of ongoing maintenance is still reasonable, even though it has risen 10% since two years ago, and the increase was only to be expected in view of the all-around increase in the costs experienced by all commercial companies.
Customer in Wiltshire
, work completed
Recommended
Very Happy with The Pure Water People
Customer Service
Quality
Value
We've had our water softener system for 11 to 12 years - working well. It was installed and has been maintained since by The Pure Water People. We have also been very pleased with the company, the people in the office and technicians, with regards to the service and care they have provided. Today's visit was from Lewis - he has been a couple of time - always good feedback and advice. Would definitely recommend the Pure Water People if you are looking for a water softener etc.
Customer in Hertfordshire
, work completed
Recommended
Excellent Work
Customer Service
Quality
Value
They were excellent. Very efficient, with no problem at all and I can't praise Kevin enough. He was very polite also
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
We had our water filter yearly service this week and can only say what a very professional carried out by an engineer called Kevin. He completed the replacement of filters efficiently and without any problems. He listened to our concern over the recent leak and said he would deal with this before leaving which he did, replacing the old tubing with a much stronger and sensibly placed out of the way. He explained every detail of his service to us and even sorted a small leak under our sink which was a very kind offer. The whole handling from the arrangements to calling from the office to say thank you to the engineer was a pleasure and the company should be proud of its service.
Customer in Greater London
, work completed
Recommended
Very professional Work
Customer Service
Quality
Value
Operative arrived within time frame expected, phone call day before to confirm he was expected. The work was a routine annual service. The work was carried out tidily and efficiently a problem was identified and the necessary filter was changed. We have used the company for 13 years and would recommend them
John in Buckinghamshire
, work completed
Recommended
The Pure Water People
Customer Service
Quality
Value
Very good, very helpful. Completed the job perfectly.
Which? Trusted Traders Consumer
, work completed
Recommended
Annual Service
Customer Service
Quality
Value
I have always had excellent services from them, they have always been reliable and very polite and know what they are dong.
Which? Trusted Traders Consumer
, work completed
Recommended
Annual Service
Customer Service
Quality
Value
Kevin was very clean, knew his job and did a very good job. Knew what he was doing.
Which? Trusted Traders Consumer
, work completed
Recommended
water filters replacement
Customer Service
Quality
Value
The work was done efficiently, and the engineer, Kevin, was very friendly and, at my request, took me through the process of changing all the filters. I cannot fault the service. 5*****
Customer in Surrey
, work completed
Recommended
Annual review and check, plus a repair.
Customer Service
Quality
Value
Our kit was installed some 13 years ago, and with caring servicing each year continues to perform well. Ian checked it yesterday and all is good. He repaired the box very efficiently. The kit supplied is great and has helped us a lot over the last few years. I would recommend this system to everyone.
Mike in Bath
, work completed
Recommended