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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1439 reviews
Recommended
Recommended
by 100% of customers
Sort by
Yearly service and system check.
Customer Service
Quality
Value
Great company, very satisfied with the water system we have fitted. Servicing carried out every year, this year by Kevin, very reliable and courteous. Thank you. See you next year.
Customer in Bristol City
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Kevin came to service our water purifier, he was extremely friendly. He worked quietly and checked the whole system , he changed the filters and cleaned up after himself. Very pleased
Customer in Greater London
, work completed
Recommended
Excellent service as always
Customer Service
Quality
Value
I was delighted to find that Kevin, who did my annual service last year, was the engineer. He was very friendly, efficient and tidy. This year the CRV was replaced and still everything was carried out in under an hour. I highly recommend this company and Kevin in particular.
Customer in South Gloucestershire
, work completed
Recommended
Annual Maintenance Completed
Customer Service
Quality
Value
Kevin arrived on time and started the maintenance programme straight away. He explained the processes he was carrying out and in addition he rectified a water pressure problem. Eventhough it was below freezing he worked outside on the filters without complaint. A thoroughly efficient annual service.
Customer in South Gloucestershire
, work completed
Recommended
Filters
Had a guy called Kevin come to my house today 14th December 2022 to change our water filters. He arrived on time and was a credit to his company, he was very friendly and changed filters in good time and left everything clean and tidy. I have to say the pure water company have been coming to me for several years and have always been very professional and Kevin was excellent.
Customer in South Gloucestershire
(Reviewer did not use service)
Recommended
annual service
Customer Service
Quality
Value
once again it was a pleasure to have kevin back (by request) for the annual service on our water system . Despite the bitter cold weather kev gave a full service with his usual polite and helpful attitude . To help with the cold kevin put extra lagging on our pipes to keep everything flowing as it should .A good honest and decent workman and again i shall be requesting kev next year.
Customer in South Gloucestershire
, work completed
Recommended
Another excellent annual service
Customer Service
Quality
Value
Very friendly and informative, told me how my usage compared to the average household. Quickly performed the normal annual tasks plus one which takes place every 4-5 years. Couldn't ask for more.
Customer in Greater London
, work completed
Recommended
Repair and replace pressure valve
Customer Service
Quality
Value
Kevin came to replace pressure valve. The original had been installed close to the side of my box. With the very cold weather it developed a constant drip. Ian visited and removed the valve and carried out a bypass until Kevin arrived today with the new valve. Double checked pressure. When unit installed this was 3.5, had increased to 7 bar. Kevin has carried out the repair and reset. All running fine.
Customer in Hampshire
, work completed
Recommended
Replace existing softener with a new one
Customer Service
Quality
Value
Mike removed old water softener and drinking Water filters from outside and fitted replacement softener and drinking water filters inside the garage explaining what he was doing all the time. Every thing went to plan he tidy and cleaned up. He spent time given us instructions on the care and operation of the installation. First class service every completed on time and in budget. Mike a first class engineer very polite and helpful. Excellent company.
Customer in Swindon
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
We have been a customer for about 25 years and had our system replaced 2 years ago. Lewis did our annual service yesterday and was extremely efficient and professional, explained all that was being done and how best to optimise the system. Cannot fault the service.
Christopher in Bath and North East Somerset
, work completed
Recommended