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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1439 reviews
Recommended
Recommended
by 100% of customers
Sort by
Efficient and thorough work
Customer Service
Quality
Value
Nice to get someone who still remembers you after a year or more. Mike was on time and took the time to explain to me how the system works as I had concerns that it was using too much electricity. Mike changed the time of the flushing as requested and was helpful to help me remember how to operate the board. As we have had that water purifier for 23 years (which is quite a long time), I was offered to change it for a new one (he recommended the smallest one as we are only 2) for a good price but agreed that it could be done once that present one failed. He apologised for the raised price (but then what doesn't these days) and left instructions of what I would need to order should we decided to get a new one.
Customer in South Gloucestershire
, work completed
Recommended
Another annual service - with service
Customer Service
Quality
Value
Been with this company for 13 years and for at least the fourth year been visited by Lewis. He is polite and helpful and works diligently. He tests and corrects anything with no fuss but is happy to explain what he is doing. Never had any problems.
Customer in Swindon
, work completed
Recommended
Water Filter Installation
Customer Service
Quality
Value
I had my whole house water treatment system installed today and the engineer "Mike" was excellent. He was friendly, knowledgeable, went out of his way to help and was a pleasure to deal with. There was no mess left, the system was explained and I feel I have purchased something of value from a company that so far have been great to deal with.
Customer in Gloucestershire
, work completed
Recommended
Really good worker
Customer Service
Quality
Value
Kevin made it nice and empty for me, didn't make any mess.
Which? Trusted Traders Consumer
, work completed
Recommended
Pure water people annual service
Customer Service
Quality
Value
Called to say they would arrive in 15 mins on day of booking, which they did. Service engineer Kevin was brilliant. Couldn’t be more helpful and polite. Very pleased Thankyou.
Customer in Buckinghamshire
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
Kevin arrived on time, he repaired my water containment box with new panels and lid and put more insulation in, he was pleasant to talk to and explained what he had done, the area was cleaned of any debris, i would highly recommend the company as they are very helpful when you call and always pleasant as was Kevin as this was not his first visit so he is becoming part of my family ha! Ha! And it looks like he may be back again to rectify another problem that he noticed so he took photos to inform the office great job Kevin keep up the good work
Customer in Buckinghamshire
, work completed
Recommended
Excellent!
Customer Service
Quality
Value
Kevin came to change my 4-year filter as well as the usual yearly filter change. As always, he gave a service above and beyond (even refilled the salt box and tidied my kitchen following work). An excellent service that I have no hesitation in recommending.
Customer in Greater London
, work completed
Recommended
Repair
Customer Service
Quality
Value
My water softener system is getting pretty old now now, but The Pure Water People keep the system going for me. Easy to contact arrange service or salt delivery. Technician Lewis quickly sorted things for me on the last two occasions and explained what he was doing all the way through.
Customer in Swindon
, work completed
Recommended
Pure Water People annual service
Customer Service
Quality
Value
I have no hesitation in recommending the Pure Water People. We had their purification system installed 10 years ago, and we had the annual service carried out today. Their annual service is excellent; we have never had to call them out at any other time to rectify a problem. We always ask for Lewis to carry out the annual service because he is efficient, knowledgeable and obliging. He carries out a full check; testing incoming water pressure to outside taps, household water quality, etc. He explains how best to use the system and leaves us with soft drinking water and lime-free water in kitchen and bathrooms. We have always been very glad we had this system installed.
Customer in Greater London
, work completed
Recommended
Excellent
Customer Service
Quality
Value
I would like to mention specially Kevin, who came and attended the work. Work is superb and no problems whatever. Kevin is absolutely excellent and I couldn't be looked after better.
Which? Trusted Traders Consumer
, work completed
Recommended