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The Pure Water People

4.8

1439 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1439 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
My review
Customer Service
Quality
Value
Very helpful. Turned up when asked. Did a thorough job and cleaned up.
Jill, Surrey Posted on 18/04/2019 , work completed 18/04/2019
Thorough and professional
Customer Service
Quality
Value
The guy who came out to service my unit knew his stuff and carried out a thorough job. He took time to tell me what he was doing and gave me some tips as well.
Keith, Gloucestershire Posted on 06/06/2019 , work completed 06/06/2019
Prompt and professional.
Customer Service
Quality
Value
Service & maintenance according to schedule. Clean work at the time agreed. Clear communication and polite engineer.
George, Middlesex Posted on 13/02/2019 , work completed 13/02/2019
Prompt & professional.
Customer Service
Quality
Value
Annual service to filler change. Engineer prompt on arrival to cost as advised, always efficient. No problems on this occasion but previously handled problems promptly.
Margaret, Warwickshire Posted on 04/04/2019 , work completed 04/04/2019
Prompt
Customer Service
Quality
Value
Happy with the quality of water & service.
David, Surrey Posted on 02/05/2019 , work completed 02/05/2019
Highly recommend
Customer Service
Quality
Value
Always polite, efficient and thorough.
Claire, Wiltshire Posted on 04/06/2019 , work completed 04/06/2019
Certainly prompt & professional.
Customer Service
Quality
Value
The water pressure in the kitchen was weak! After servicing the filters the plumber took time to search out the problem and did not give up until he had found it. He was helpful, amazingly so friendly and I would recommend him to anyone. The plumber to beat all plumbers.
Gwen, Buckinghamshire Posted on 29/08/2019 , work completed 29/08/2019
The trader replied (on 28/01/2020)
Hi Gwen, such a lovely review, we do work hard to ensure that your annual service with us is value for money. glad your water pressure is back to normal now! speak soon, Cathy.
Prompt service.
Customer Service
Quality
Value
Engineer arrived at scheduled time an did a very professional and comprehensive service on water purification system.
Stephen, Bedfordshire Posted on 04/11/2019 , work completed 04/11/2019
Twenty-one years of a quality product, and the excellent service continues...
Customer Service
Quality
Value
Our investment in Aquatec's pure water system has been one of our best decisions. This is a Company who puts integrity before financial gain and deserves to be commended. We don't have a maintenance contract, but their customer services reminds us each year to have our system serviced. The price covers replacement parts and ensures the two units (house water softener and drinking water) work at maximum capacity. When finally our original unit water softener unit began to leak they removed it and suggested several solutions. We opted to purchase a four-year old model being removed from a house up for sale. We agreed a price, but between that deal and the fitting a week later the house purchaser decided to keep it. Instead of telling us we'd missed out, Kelly arranged for us to have a brand new unit fitted for the same price and gave us a six-year guarantee! And, Elliot, as with all those Aquatec's engineers over the years, was a pleasant young man and has now done a splendid refit.
Ruth Johnson Posted on 15/11/2019 , work completed 14/11/2019
The trader replied (on 28/01/2020)
Hi Ruth, wow!!!! Thank you for your detailed and wonderful review, we really do care about every aspect of our customer relationships - not just that your purification system is performing well, but that you receive a first class service from us at all times! we value your 21 years of custom and it is reviews like yours that prove just that! we look forward to seeing you soon to service your new systems. kind regards - Cathy.
Full service.
Customer Service
Quality
Value
Full service.
Avril, Gloucestershire Posted on 11/11/2019 , work completed 11/11/2019