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The Pure Water People

4.8

1439 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1439 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Excellent service
Customer Service
Quality
Value
Very professional service - fast and efficient. Very knowledgeable staff. Excellent communication.
Charles, Gloucestershire Posted on 10/08/2018 , work completed 10/08/2018
Overall very good
Customer Service
Quality
Value
Used this company for 10 years - overall very good service - the water is a great improvement on the local hard water.
Jeremy, Oxfordshire Posted on 07/08/2018 , work completed 07/08/2018
The trader replied (on 14/01/2019)
Hi Jeremy - happy 10 years of purified water! it really is great to get good feedback we appreciate you taking the time to review us.
Prompt & professional
Customer Service
Quality
Value
Very friendly & professional. Did the job well & explained what he was doing.
Joy, Bedfordshire Posted on 07/08/2018 , work completed 07/08/2018
My review
Customer Service
Quality
Value
Annual service, changing filters etc, carried out as agreed.
Colin, Avon Posted on 07/08/2018 , work completed 07/08/2018
Service
Customer Service
Quality
Value
Excellent customer service, excellent product. Friendly and knowledgeable staff. Service price only increased by £2 in 7 years. Highly recommend.
John, Northamptonshire Posted on 07/08/2018 , work completed 07/08/2018
The trader replied (on 14/01/2019)
Hi John, thanks for reviewing us - we do try to operate a value for money approach when it comes to servicing - we look forward to seeing you soon, many thanks.
My review
Customer Service
Quality
Value
Very happy with service.
Brian, Wiltshire Posted on 07/08/2018 , work completed 07/08/2018
Prompt and professional
Customer Service
Quality
Value
Everything was fine.
Ambrose, East Sussex Posted on 04/08/2018 , work completed 04/08/2018
Prompt & professional
Customer Service
Quality
Value
Professional service. Had reinstallation following house move. Fitting was done efficiently & unit housed very neatly indoors. Very pleased.
Pauline, Avon Posted on 02/08/2018 , work completed 02/08/2018
The trader replied (on 14/01/2019)
Hi Pauline, its great to hear that you had your system reinstalled in your new home - we hope that you are now settled, its good to have the piece of mind in knowing that your whole house purification system is protecting your family and all of your appliances. good luck in your new home.
Annual service
Customer Service
Quality
Value
Very satisfactory.
Sheila, Hampshire Posted on 01/08/2018 , work completed 01/08/2018
Prompt, polite, friendly, efficient and tidy
Customer Service
Quality
Value
I cannot recommend Aquatec highly enough. Every single engineer we've had to the house has been prompt, polite, friendly, great at explaining/communicating, honest, tidy and very efficient. They've been so helpful in teaching me to understand how the system works, how I should look after it, and also I know they will always talk things through carefully and clearly over the phone if need be.
Jennifer, Surrey Posted on 31/07/2018 , work completed 31/07/2018
The trader replied (on 14/01/2019)
Hi Jennifer, this is a lovely review we really do pride ourselves in all of the areas that you've mentioned - please keep recommending us. look forward to speaking to you soon for your next service visit. regards, cathy.