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The Pure Water People

4.8

1439 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance

  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1439 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Recommended

Recommended

by 100% of customers
Sort by
Excellent service
Customer Service
Quality
Value
Friendly staff. Excellent service. Highly recommended.
Raymond, Middlesex Posted on 31/07/2018 , work completed 31/07/2018
Recommended
Nice & pleasant
Customer Service
Quality
Value
Arrived at agreed time. Our yearly service was required. Trader was very nice, pleasant and explained everything that he was doing.
Stephen, Oxfordshire Posted on 31/07/2018 , work completed 31/07/2018
Recommended
Prompt, friendly and efficient.
Customer Service
Quality
Value
Basic service carried out efficiently. Always friendly engineers, always helpful if any questions need answering. Very good company, to be recommended!
Angela, Wiltshire Posted on 30/07/2018 , work completed 30/07/2018
Recommended
The trader replied (on 14/01/2019)
Thanks for recommending us Angela - we appreciate all of your feedback.
Friendly and efficient
Customer Service
Quality
Value
During the annual filter change it is reassuring to have the continuity of the same person who originally fitted the device. Always friendly and efficient service. No complaints.
Pamela, Somerset Posted on 30/07/2018 , work completed 30/07/2018
Recommended
The trader replied (on 14/02/2019)
Hi Pamela, As you know by now our Engineers are time served and have been with us for many years, we always endeavour to get the same Engineer to carry out your service as they know your equipment and your home ! thanks for the smashing feedback!
My review
Customer Service
Quality
Value
Arrived not long after agreed appointment. Very approachable & knowledgeable. A professional and efficient job done, so am very happy with the service.
Nadine, Avon Posted on 30/07/2018 , work completed 30/07/2018
Recommended
My review
Customer Service
Quality
Value
No problems. On time prompt, efficient service. Recommended.
Richard, Wiltshire Posted on 30/07/2018 , work completed 30/07/2018
Recommended
Good service
Customer Service
Quality
Value
The engineer was running late, but I was telephoned by the office to let me know that this was the case. The engineer was very friendly and efficient. It was only a filter change that we were having done. Have now had the drinking water system for a few years and are generally very happy with it, although it is expensive.
Hayley L Posted on 27/07/2018 , work completed 27/07/2018
Recommended
The trader replied (on 14/01/2019)
Hi Hayley thanks for your review, were glad to hear that you are enjoying your drinking water - just treating drinking water alone is a slightly more expensive option as the filters need changing more regularly, it is good however to have the peace of mind that you are drinking water with such a high purity (99%) when your filters are changed and that you are enjoying all of its healthy benefits. thanks.
Prompt and professional.
Customer Service
Quality
Value
A full service was carried out. Salt bucket emptied and cleaned, all work seemed to be carried out efficiently.
Michael, Avon Posted on 27/07/2018 , work completed 27/07/2018
Recommended
Efficient & professional
Customer Service
Quality
Value
Good explanation as he went through an annual service and gave advice on how to get the best out of the system. Courteous and polite. Clean worker.
John, Avon Posted on 27/07/2018 , work completed 27/07/2018
Recommended
My review
Customer Service
Quality
Value
Very satisfied with product and service.
Phillip, Surrey Posted on 27/07/2018 , work completed 27/07/2018
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.