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The Pure Water People

4.8

1439 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1439 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Prompt, quick & professional
Customer Service
Quality
Value
I was given a window & the engineer arrived just a few minutes past the first time, no nonsense, straight on with the job - made recommendations, paperwork & paid & he was gone in no time. Excellent service.
Paul, Buckinghamshire Posted on 12/02/2018 , work completed 12/02/2018
Excellent engineer.
Customer Service
Quality
Value
The engineer (Mike) was punctual, considerate, hardworking and patient. He discussed the option clearly regarding where to site the system and then carried out the work calmly, efficiently, and to an excellent standard. Highly recommended. The water is good too!
Jemima, Herefordshire Posted on 12/02/2018 , work completed 12/02/2018
Brilliant job.
Customer Service
Quality
Value
Keith was very professional, worked well on his own. Definitely recommend him to anyone. Friendly and approachable.
Margaret, Avon Posted on 08/02/2018 , work completed 08/02/2018
very professional job
Customer Service
Quality
Value
Always receive excellent service. Usually request for service is within a week. Disappointed that the salt deliveries aren't as quick as normal, but was due delivery but weather made it impossible. It is 5/6 weeks since we ordered salt. Other than this always receive excellent service. Staff on telephone always polite.
Catherine, Gloucestershire Posted on 07/02/2018 , work completed 07/02/2018
Excellent job
Customer Service
Quality
Value
Mike Hagues provided a very professional service. He was very knowledgeable and took the time to explain what work he was undertaking and he was very polite and courteous. Mike's work was extremely neat and very clean I have no issues with the installation fit. I would recommend Mike Hagues as an excellent worker.
K Cookie, Berkshire Posted on 06/02/2018 , work completed 06/02/2018
Excellent annual service - prompt & efficient
Customer Service
Quality
Value
Annual service of water purification system carried out with total efficiency by Lewis. We were given good simple advice re: salt topping up etc. to enable us to keep system working at its best.
Christine, Berkshire Posted on 02/02/2018 , work completed 02/02/2018
Quality professional, excellent job
Customer Service
Quality
Value
Although held up in traffic, kept us fully informed of when he would arrive. Worked tirelessly through the day, explaining every aspect of the work and answering every question I had on the subject. A very efficient technician who has a very pleasant & likeable character. A credit to his employers!
David, Hertfordshire Posted on 02/02/2018 , work completed 02/02/2018
Top job, excellent
Customer Service
Quality
Value
During basic service Kev found that the water levels in the main unit were set to low and after adjustment a back wash was carried out and this then found a leak on the drain pipework which solved my mystery puddles in the garage over the past year.
Michael, Berkshire Posted on 31/01/2018 , work completed 31/01/2018
Very efficient
Customer Service
Quality
Value
Engineer was prompt and pleasant to deal with. Explained what he was doing and how I should use the system to best advantage. Highly recommended.
Susanne, Wiltshire Posted on 31/01/2018 , work completed 31/01/2018
Good job - well mannered
Customer Service
Quality
Value
Neat and tidy worker with good manners. Thanks.
Roy, Warwickshire Posted on 23/01/2018 , work completed 23/01/2018