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The Pure Water People

4.8

1439 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance

  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1439 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Recommended

Recommended

by 100% of customers
Sort by
Thorough efficient service
Customer Service
Quality
Value
We were most impressed. The engineer was very thorough. We have no hesitation in recommending Aquatec and have been happy customers for five years.
Gaynor, Hampshire Posted on 18/12/2017 , work completed 18/12/2017
Recommended
Excellent work
Customer Service
Quality
Value
Very professional company from the demonstrator/salesman to the installer.
Derek, Wiltshire Posted on 30/11/2017 , work completed 30/11/2017
Recommended
My review
Customer Service
Quality
Value
Good job as normal
Suzanne, Gloucestershire Posted on 20/02/2018 , work completed 20/02/2018
Recommended
Mad but good installer!
Customer Service
Quality
Value
Liam was enthusiastic, hard working, able to solve problems without fuss, polite, tidy gave regular updates on progress/issues, ran through system, benefits, maintenance on completion. Only gripe, did not clean sink/draining area on completion, bit of a mess. Returned the next day with salt which should have been supplied on day of install but was not informed. Removed old unit and packaging/off cuts on completion. Great guy, great job.
Stephen, Hertfordshire Posted on 12/03/2018 , work completed 12/03/2018
Recommended
Very Efficient
Customer Service
Quality
Value
Came earlier than planned, which was good. Did a thorough job & answered all our questions satisfactorily. Excellent service.
Janet, Wiltshire Posted on 09/04/2018 , work completed 09/04/2018
Recommended
My review
Customer Service
Quality
Value
An excellent, efficient service and maintenance, all well explained and helpful.
Susan, Oxfordshire Posted on 16/04/2018 , work completed 16/04/2018
Recommended
Fantastic!
Customer Service
Quality
Value
Arrived on time as promised (10.30 am) clean, smart pleasant knowledgeable clearly explained what was to happen and first class efficient gentleman.
Colin, Somerset Posted on 15/11/2018 , work completed 15/11/2018
Recommended
The trader replied (on 14/01/2019)
we really appreciate you taking the time to review us Colin, many thanks.
Polite & considerate
Customer Service
Quality
Value
Liam arrive & worked so hard to install our new system. He worked efficiently was polite & considerate. He explained all he was doing, worked sensitively (I was writing reports) and made reasonable requests. Highly recommend his workmanship.
Alison, Oxfordshire Posted on 06/12/2018 , work completed 06/12/2018
Recommended
The trader replied (on 14/01/2019)
Hi Alison we really appreciate your review, we are very proud of Liam he is a very talented engineer and we will pass this feedback on to him, enjoy your wonderful water all around your home, we look forward to talking to you for your annual service check in !
Great work, friendly and honest service
Customer Service
Quality
Value
Mike is the engineer who installed our water purification system. He was punctual every day he was due to work even though he was driving from Bristol . Super friendly chap and made sure we knew what he was delivering each day. Excellent work quality, after each day cleaned and tidy up after himself. During the installation he noticed there was a leak due to potential manufacture fault so replaced the system without any fuss. He had patience answering all our unprofessional questions and happily explained all the mechanics. This was a really pleasant experience and has made the whole decision to invest more comfortable.
Customer in Windsor and Maidenhead Posted on 20/01/2019 , work completed 08/12/2018
Recommended
The trader replied (on 14/02/2019)
Thank you for such a lovely review, Mike has been with us for many years and takes great pride in the quality of his work and your customer experience. we are extremely confident that you will love all of the benefits attached to treating and purifying the water at home,and we appreciate you choosing us! Our customer satisfaction team will be in touch in a few months to check all is going well with your investment!
Yes
Customer Service
Quality
Value
Fitter changed dripping tap for a few months. Done to agreed schedule. Very helpful.
Brian, Hertfordshire Posted on 17/01/2019 , work completed 17/01/2019
Recommended
The trader replied (on 25/02/2019)
Hi Brian, I am glad that we managed to deal with your tap in a timely and professional manner. thanks for posting.
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029 2267 0040
Mon–Fri: 9:00–17:00
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.