Endorsed by Which?

The Pure Water People

4.8

1439 Reviews

Opening Hours
Today -
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1439 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Service & filter change.
Customer Service
Quality
Value
Service my Pure Water Softener, changed filters, checked water. Very pleased with overall service. Live in a very hard water area. Neighbours always complained!
Christine, Hampshire Posted on 12/02/2019 , work completed 12/02/2019
Brilliant service
Customer Service
Quality
Value
Brilliant service. Really friendly and informative about everything. Kept the rooms very clear after use. Highly satisfied with the service.
Jon, Avon Posted on 14/02/2019 , work completed 14/02/2019
Professional and polite
Customer Service
Quality
Value
Aquatec employees are always polite, informative and carry out their duties professionally and in a friendly manner. I would not hesitate to recommend Aquatec. Their office staff are friendly and professional, as are all the field engineers. A great company to deal with.
Alan, Oxfordshire Posted on 05/02/2019 , work completed 05/02/2019
My review
Customer Service
Quality
Value
Carried out routine service. Discovered small leak, repair carried out straight away. No problem. Excellent company. We have been with them for a good few years now. Never any problems.
Paul, Avon Posted on 25/02/2019 , work completed 25/02/2019
Brilliant job
Customer Service
Quality
Value
We were very impressed with the work carried out. It was a very professional job. We would recommend him to anyone.
Michael, Hertfordshire Posted on 06/02/2019 , work completed 06/02/2019
Good job
Customer Service
Quality
Value
Excellent service. Very friendly & helpful. Very willing to go the extra mile to provide customer satisfaction. Good job. Well done!
David, Wiltshire Posted on 26/04/2019 , work completed 26/04/2019
The trader replied (on 23/05/2019)
David, thanks for your brilliant comments -our talented Engineers do work hard to ensure that your customer experience is a positive one. We appreciate you getting in touch with Which to review us. Cathy.
Prompt and professional
Customer Service
Quality
Value
I have had this gentleman before and he is always pleasant and careful making sure to do a good job.
Evelyn, Avon Posted on 28/03/2019 , work completed 28/03/2019
Prompt and professional
Customer Service
Quality
Value
Carried out services of 'Aquatic' water filtering system effectively and efficiently. Technician was polite, cheerful and helpful. Completing visit by explaining all the work carried out.
Margaret, Oxfordshire Posted on 03/09/2019 , work completed 03/09/2019
Thorough service.
Customer Service
Quality
Value
Engineer arrived on time and carried out a thorough, professional service on the water filter system. Gave helpful advice.
Sheila, Bedfordshire Posted on 04/11/2019 , work completed 04/11/2019
Prompt and professional
Customer Service
Quality
Value
We have had Aquatec water softening system for over 10 years now and we are delighted with the system and their service.
Teresa, Avon Posted on 06/11/2019 , work completed 06/11/2019
The trader replied (on 28/01/2020)
Happy 10 year anniversary !!!! we too are delighted that you continue to experience all of the benefits that your investment into pure water promised. we look forward to visiting you over the next twenty years! regards, Cathy.