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The Pure Water People

4.8

1439 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance

  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1439 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Recommended

Recommended

by 100% of customers
Sort by
Professional.
Customer Service
Quality
Value
Following an annual service, we started to have a problem with the supply of our drinking water. With 24 hours Aquatec sent a technician to resolve the matter. He was pleasant and explained very clearly what the problem was and how he would resolve it. However, approximately a week after the second visit, our nine year old water softener system decided to stop the flow of the drinking water entirely. Aquatec reacted fast and efficiently. The issue was resolved satisfactorily and successfully. Aquatec's after-care service is efficacious and their technicians are helpful, caring and plainly knowledgeable about their products.
Jeremy, Buckinghamshire Posted on 17/01/2019 , work completed 17/01/2019
Recommended
Quick & efficient
Customer Service
Quality
Value
Very satisfactory work carried out, quick and efficient. Good communications for visit.
Ron, Avon Posted on 18/01/2019 , work completed 18/01/2019
Recommended
On time, polite and very professional.
Customer Service
Quality
Value
Complete maintenance, greased and cleaned required areas. Checked water salination. Checked all times on display system and amended where required. Certainly knew his job, very thorough and very professionally done. No time wasting at all. Polite and courteous at all times.
David J, Wiltshire Posted on 01/03/2019 , work completed 01/03/2019
Recommended
Excellent
Customer Service
Quality
Value
Excellent presentation. Excellent fitter. Will recommend to our friends.
Michael, Hertfordshire Posted on 10/04/2019 , work completed 10/04/2019
Recommended
The trader replied (on 23/05/2019)
MIchael, short and sweet but brilliant comments - it's lovely to know that we delivered as promised,from our Technicians presentation with you to your installation! please do recommend us, and thanks for your review. Cathy.
Very good, thorough & punctual
Customer Service
Quality
Value
Called and arrived nice and early - very helpful with answering questions and good at explaining. Did not seem in a hurray and did everything very thoroughly.
Stephanie, Berkshire Posted on 16/07/2018 , work completed 16/07/2018
Recommended
Prompt, friendly and efficient.
Customer Service
Quality
Value
Basic service carried out efficiently. Always friendly engineers, always helpful if any questions need answering. Very good company, to be recommended!
Angela, Wiltshire Posted on 30/07/2018 , work completed 30/07/2018
Recommended
The trader replied (on 14/01/2019)
Thanks for recommending us Angela - we appreciate all of your feedback.
Prompt and professional
Customer Service
Quality
Value
Everything was fine.
Ambrose, East Sussex Posted on 04/08/2018 , work completed 04/08/2018
Recommended
Prompt & professional
Customer Service
Quality
Value
Very friendly & professional. Did the job well & explained what he was doing.
Joy, Bedfordshire Posted on 07/08/2018 , work completed 07/08/2018
Recommended
Prompt & professional
Customer Service
Quality
Value
Informative, on time and helpful.
Julie, Avon Posted on 16/08/2018 , work completed 16/08/2018
Recommended
Annual review - professional!
Customer Service
Quality
Value
All equipment checked, filters changed. "Minor" leak repaired. Prompt and professional!
Robert, Gloucestershire Posted on 20/08/2018 , work completed 20/08/2018
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.