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The Pure Water People

4.8

1439 Reviews

Opening Hours
Today - 08:30–12:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance

  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1439 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Recommended

Recommended

by 100% of customers
Sort by
Brilliant & helpful
Customer Service
Quality
Value
No problems at all. First appointment had to be cancelled but the office re-fixed no problem.
Paul, Berkshire Posted on 29/07/2016 , work completed 29/07/2016
Recommended
Prompt & professional
Customer Service
Quality
Value
Arrived within scheduled time bracket quoted. Personal introduction. Engaged conversation including asking any problems, performance of system. Efficient use of time whilst working. Altered settings without prompt, reacting to earlier comments on performance. Service completed and operational in short order. Tidied up, cleaned, returned to start state.
Terry, Somerset Posted on 26/05/2017 , work completed 26/05/2017
Recommended
Professional & knowledgeable
Customer Service
Quality
Value
Easy & polite to deal with from appointment to work done. Flexible approach. Not pushy.
Paul, Wiltshire Posted on 06/07/2017 , work completed 06/07/2017
Recommended
Efficient as always
Customer Service
Quality
Value
Very happy with the service received. Speedy and efficient.
Adrian, Avon Posted on 11/10/2017 , work completed 11/10/2017
Recommended
Prompt and professional.
Customer Service
Quality
Value
Efficient and informative engineer and back office.
Roger, Gloucestershire Posted on 06/11/2017 , work completed 06/11/2017
Recommended
Top job, excellent
Customer Service
Quality
Value
During basic service Kev found that the water levels in the main unit were set to low and after adjustment a back wash was carried out and this then found a leak on the drain pipework which solved my mystery puddles in the garage over the past year.
Michael, Berkshire Posted on 31/01/2018 , work completed 31/01/2018
Recommended
very professional job
Customer Service
Quality
Value
Always receive excellent service. Usually request for service is within a week. Disappointed that the salt deliveries aren't as quick as normal, but was due delivery but weather made it impossible. It is 5/6 weeks since we ordered salt. Other than this always receive excellent service. Staff on telephone always polite.
Catherine, Gloucestershire Posted on 07/02/2018 , work completed 07/02/2018
Recommended
Professional Job
Customer Service
Quality
Value
Arrived on time and started immediately after explaining the work involved. The work was carried out to a very professional standard and the engineer left the work area as clean and tidy as he had found it. The engineer also supplied and fitted a new outside tap.
Robert Astill Posted on 18/03/2018 , work completed 18/03/2018
Recommended
Aquatec 2 decades of reliability
Customer Service
Quality
Value
Lewis was professional and efficient at servicing my AQ10 22 year old unit. In all the 2 decades Aquatec have always been upstanding and professional with their communications and engineers, without excessive advertising i.e. once or twice a year.
Richard, Avon Posted on 12/04/2018 , work completed 12/04/2018
Recommended
The trader replied (on 14/02/2019)
Hi Richard, Thankyou for such a glowing review - it is brilliant to hear that you have had such a great experience with us and that your Equipment has continued to deliver its promises! your personal information is something that we hold with respect and our aim is to only contact you when necessary. Kind regards, Cathy.
Good job efficiently done
Customer Service
Quality
Value
The Aquatec engineer arrived as expected. He soon discovered the problem and fixed it. He then carried out the usual service and charging of fitters.
Colin, Hampshire Posted on 14/05/2018 , work completed 14/05/2018
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.