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The Pure Water People

4.8

1439 Reviews

Opening Hours
Today - 08:30–12:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1439 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
My review
Customer Service
Quality
Value
Phoned before appointment time to advice on his way to complete annual service. Punctual. Left everything clean and tidy. Answered any questions I had clearly. Explained what would be needed next year.
Maurice, Avon Posted on 03/12/2018 , work completed 03/12/2018
The trader replied (on 14/01/2019)
Thankyou Maurice for taking the time to review us, we look forward to visiting you again !
Friendly and efficient
Customer Service
Quality
Value
It was a 2 yearly service. They arrived within the time slot allocated and were polite, friendly, quick and efficient. They gave clear feedback and information.
Nicky, Berkshire Posted on 24/12/2018 , work completed 24/12/2018
Did what it says on the tin'
Customer Service
Quality
Value
Annual service - prompt attendance, polite and informative, good value for money.
Brian, Buckinghamshire Posted on 15/03/2019 , work completed 15/03/2019
Excellent
Customer Service
Quality
Value
I was happy with the customer service, though the initial presentation was a bit long, it was a good idea to know what I am buying. I am happy with the product and services, no hidden agenda. It costs me a lot but a good investment for health and family.
Stuart Leslie, Middlesex Posted on 21/06/2018 , work completed 21/06/2018
Overall very good
Customer Service
Quality
Value
Used this company for 10 years - overall very good service - the water is a great improvement on the local hard water.
Jeremy, Oxfordshire Posted on 07/08/2018 , work completed 07/08/2018
The trader replied (on 14/01/2019)
Hi Jeremy - happy 10 years of purified water! it really is great to get good feedback we appreciate you taking the time to review us.
Professional
Customer Service
Quality
Value
Very professional and on time. Clean and tidy doing the work, a full service on water fitter system.
Christopher, Avon Posted on 26/07/2018 , work completed 26/07/2018
Water Conditioner
Customer Service
Quality
Value
Have just had this serviced and was very impressed. The engineer discovered that our water pressure was way too high, which had caused problems with the unit and therefore it was not working correctly. He has returned and fitted a pressure limiter and all is now working as it should. Service charges tend to be rather expensive but the engineers are always helpful and friendly. We would recommend this firm and the equipment.
Coles Posted on 31/08/2018 , work completed 31/08/2018
The trader replied (on 14/01/2019)
Hi Coles, its good to hear that we highlighted and fixed your pressure issues, and that you would recommend us to others - it means a lot to us! we do offer budget plans (our Aquacare programme) to all of our customers so you can spread the payments for your servicing if you would like further information about this please do get in touch! we appreciate your fab feedback and we all work hard to ensure that you receive a good service. we are chuffed !!!!
Very good service
Customer Service
Quality
Value
I initially contacted Aquatec by completing one of their flyers for a free consult. They contacted me very quickly afterwards and arranged a sales rep to come over & explain the system. He was thorough & helpful in his discussion and I picked to have their water purification system installed. The workman was prompt to arrive, explained everything clearly, was polite & professional throughout.
Simon, Avon Posted on 24/08/2018 , work completed 24/08/2018
The trader replied (on 14/01/2019)
Hi Simon, such a lovely review - we are glad that you have been happy with everything so far....... we are confident that you will enjoy all of the benefits of your whole house purification system for many years to come and look forward to speaking to you when you are due for your service. kind regards, cathy.
Very happy
Customer Service
Quality
Value
System installed October 2010, very happy with result and maintenance. Service always helpful, efficient & friendly. Particularly grateful for prompt response to request for repairs necessitated by damage caused by kitchen fitter.
Mike, Hertfordshire Posted on 29/08/2018 , work completed 29/08/2018
The trader replied (on 14/01/2019)
lovely review Mike, glad to hear we were prompt in getting you back to you and assisting. cathy.
Competent and cheerful.
Customer Service
Quality
Value
The initial demonstration was comprehensive and all questions answered to our satisfaction. The work was carried out on time with very little disruption and cheerfully. We are very satisfied with the outcome.
John, Buckinghamshire Posted on 08/02/2019 , work completed 08/02/2019