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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1439 reviews
Recommended
Recommended
by 100% of customers
Sort by
Professional, co-operative and friendly.
Customer Service
Quality
Value
We were most impressed with the service throughout. Although the work took longer than scheduled, this was due to unforeseen problems/snags which were dealt with positively and efficiently. We worked an immediate improvement in the softness/quality of our water. We would not hesitate to recommend the pure water people.
Jean, Avon
, work completed
Recommended
Professional as always
Customer Service
Quality
Value
Always call to give notice of attendance. Engineer passed across good advice with great service.
Daryl, Wiltshire
, work completed
Recommended
MR Barry Jenkins
Customer Service
Quality
Value
Engineer arrived nice & early. Despite some tough problems he was very calm & professional, got the work still completed virtually in the day & talked me through all the system.
Barry, Surrey
, work completed
Recommended
Reliable
Customer Service
Quality
Value
Polite, reliable & informative.
David, Oxfordshire
, work completed
Recommended
Considerate & professional.
Customer Service
Quality
Value
Difficult problem solved after careful investigation. Finally resolved all issues.
Robin, Buckinghamshire
, work completed
Recommended
Service call
Customer Service
Quality
Value
An issue arose with a recently installed water purification system. A call to the supplier resulted in a prompt engineer visit. Kevin diagnosed and fixed the issue in a polite, friendly and professional manner. Can't ask for any more.
Customer in Hertfordshire
, work completed
Recommended
Annual Service
Customer Service
Quality
Value
The regular annual service was carried out today by Lewis, who called 10 minutes before arriving so that we could prepare for his arrival. The service was, as usual, thorough, and the settings tweaked to improve effectiveness. Recommended efficient service.
Customer in Buckinghamshire
, work completed
Recommended
Comprehensive service
Customer Service
Quality
Value
Mike was a diligent & knowledgeable Senior Engineer. Provided clarity for a couple of queries & summarised his findings succinctly. Removed all old filters, cleaned surfaces & left zero trace of his presence! Great job Mike
Customer in Gloucestershire
, work completed
Recommended
Excellent company with helpful friendly engineers
Customer Service
Quality
Value
I have had a water filtration system for many years which was originally fitted and is now serviced by the Pure Water People. They have excellent customer service and always remind me when my annual review is due. Flexible about dates and changes to those dates. I have always appreciated the professionalism and friendly manner of the engineers over the years and Elliot was no exception. He very kindly refilled my salt container for me (not part of the service) and took away the rubbish. Quick, clean and efficient.
Bettina in Bath and North East Somerset
, work completed
Recommended
Good service as usual
Customer Service
Quality
Value
We have had a purification system since 2007 and are very happy with it, and the annual service has always been very efficiently carried out, with the engineer (Lewis on this occasion) happy to explain what is going on.
Customer in Gloucestershire
, work completed
Recommended