Tincknell Heating

Very efficient, polite and professional. Cannot fault them in any way whatsoever. 100% recommend.

We were really impressed with Tincknells in installing our new ooo boiler. They were on time, and completed the job in a thoroughly professional way and took time out to set up/demonstrate the new Nest thermostat system. The team were really helpful from start to finish. They even left a bouquet of flowers! We are delighted with our new boiler - it is more efficient and we’ll also save £17 a month on our boiler/service plan; effectively reducing the cost of the boiler by £1400 over the 7 year guarantee. Highly recommended!

From quotation to completion, this work has been handled very swiftly and efficiently. The engineers who carried out the work explained how they would undertake the removal of the old boiler, the need to re-site the replacement and the effect on our hot water and heating provision. All the work was completed well within the original time estimate and without any mess. We are very pleased with our new boiler.

The initial phone contact with the firm (Nick Turner) was very helpful and informative and helped me make a decision on the boiler model. I was given a realistic estimate of the time schedule which was totally adhered to. The engineer who came to assess the work was again, very informative and happy to answer questions. The two you men who turned up to do the actual work were polite, considerate and very efficient. All personnel turned on on time. An unexpected hitch was the access to the outgoing flue, promptly resolved by someone from head office bringing a longer ladder! The lovely bunch of flowers at the end marked the close of a very good experience. I would recommend this (local) firm to anyone

Our new boiler installation was completed today. The engineers were really professional, knowledgeable, helpful, friendly and efficient. They explained everything clearly and simply and nothing was too much trouble. Many thanks Liam and Ollie.

Tincknells engineer arrived at the booked time, completed the service, left my kitchen (where my boiler is) clean and tidy, and left me with sensible and practical advice on minor maintenance needed to oil tank and flue. Very happy with the service!

As usual, first-rate service from Tincknell. I rang to report the boiler breakdown at 8.30am & the engineeer arrived equipped with a suitable spare part about 2pm. Your engineer was outstandingly helpful & efficient, put in a new motor & had the boiler up & running in about half an hour.

Initially I required somebody to come around and discuss options to decommission a very old and hugely inefficient Stanley range and not only install a new boiler but consider the best location for the new installation. From the initial visit from Tincknell's I was very impressed with professionalism from the office staff through to engineers visit. Their covid procedures were excellent too, not only ensuring my safety but also their staff. During the first visit I felt what I was looking for was completely understood and the options were clearly explained to me. Having accepted the quotation the option of dates was clearly explained and those dates remained on track. As for the installation it was clear the installers Jamie & Lee not only knew what they were doing but took pride in their work too. Any questions I had were clearly explained and at the end of the installation the user controls of the system were clearly explained. Even though the installation required changes to water pipes, oil feed and electricity and the drilling through 2' thick walls everything was left spotless. I would not hesitate to recommend Tincknell's for the installation and would not find any fault with any aspect of the installation.